Remote Live Chat Sales Advisor with Uncapped Commission

VodafoneThree; Stoke-on-Trent; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Uncapped commission

28 Days annual leave + bank holidays

Paid charity days

Spirit days

Employee discounts

Health benefits

Pension plan

Life assurance

Shares scheme

Job summary

VodafoneThree in Stoke-on-Trent is offering a full-time hybrid contact centre role. After a four-week training program, you’ll work from home 50% of the time, with start dates in January 2027. You will join a refurbished facility supporting sales, customer service and a TRUST-driven approach.

You’ll begin with classroom training, then handle live chats from customers, keep targets in sight, and earn uncapped commission. The role rewards commitment with benefits and progression opportunities.

Responsibilities

• Take live online chats from new and existing customers and provide the best advice and service possible.
• Work within the training academy to learn in-depth sales and customer service techniques, guided by VodafoneThree’s TRUST framework.
• After training, handle live chats, explain product options, and help customers choose suitable VodafoneThree services to meet targets.

Skills

Advanced communication skills

Live Chat experience

Sales experience

Job description

VodafoneThree in Stoke-on-Trent is offering a full-time hybrid contact centre role. After a four-week training program, you’ll work from home 50% of the time, with start dates in January 2027. You will join a refurbished facility supporting sales, customer service and a TRUST-driven approach.

You’ll begin with classroom training, then handle live chats from customers, keep targets in sight, and earn uncapped commission. The role rewards commitment with benefits and progression opportunities.