Remote LGPS Pensions Administrator — Transfers Expert

Local Pensions Partnership; Walton-le-Dale; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Health plan

Dental plan

Pension scheme

Employee referral scheme

Your Perk Site

Wellbeing webinars

Free fruit

Free parking

Job summary

Local Pensions Partnership Administration (LPPA) is seeking an experienced LGPS Pensions Administrator to join the Transfers & Aggregations Team on a full-time, permanent basis. The role covers transfers, benefit estimates and complex LGPS casework, with hybrid or remote options and 2 days in Preston.

Salary ranges £28,000–£32,000 DOE, with generous holidays and benefits. You’ll work in a supportive, collaborative environment focused on professional development and delivering high-quality

Qualifications

• Proven experience in LGPS pensions administration, with the ability to manage complex casework independently.
• Strong numerical and analytical skills with high attention to detail and accuracy.
• Ability to work to deadlines while maintaining service quality and compliance.
• Excellent written and verbal communication skills, with a strong customer service focus.
• Ability to take ownership, problem solve effectively and escalated appropriately.
• Competent IT skills, including pensions administration systems and Microsoft Office (particularly Excel).

Responsibilities

• Process a range of LGPS pensions casework, including retirements, benefit estimates, transfers, commutations and benefit combinations, accurately and within agreed service standards.
• Take end-to-end ownership of allocated cases, proactively managing workloads, dependencies and deadlines.
• Ensure all calculations, decisions and communications meet LPPA quality and assurance expectations.
• Provide clear, accurate and empathetic responses to member and employer enquiries, tailoring communication to individual needs and complexity.
• Proactively manage member and employer expectations, identifying potential delays or risks early and communicating clearly.
• Deliver a consistently positive, professional and member centric service experience.
• Apply up to date knowledge of LGPS regulations, legislation and LPPA guidance to all work activities.
• Ensure compliance with LPPA Data Protection, Information Security and GDPR requirements, recognising personal accountability for member data.
• Support quality assurance processes, including peer review, feedback activity and corrective action where required.
• Work independently with minimal supervision, prioritising workloads effectively in a high volume, SLA driven environment.
• Use LPPA administration systems and Microsoft Office tools efficiently to support productivity, insight and service delivery.
• Maintain accurate records and system data to support audit, reporting and service oversight.
• Work collaboratively with colleagues and wider stakeholders to resolve queries and share technical knowledge.
• Contribute to service improvement activity by identifying theme trends, risks or process improvements.
• Actively engage in learning and development to maintain and enhance technical and service capability.

Skills

LGPS pensions administration

Numerical skills

Analytical skills

Communication

Time management

Education

GCSEs including Maths and English

Tools

Pensions administration systems

Microsoft Office

Excel

Job description

Local Pensions Partnership Administration (LPPA) is seeking an experienced LGPS Pensions Administrator to join the Transfers & Aggregations Team on a full-time, permanent basis. The role covers transfers, benefit estimates and complex LGPS casework, with hybrid or remote options and 2 days in Preston.

Salary ranges £28,000–£32,000 DOE, with generous holidays and benefits. You’ll work in a supportive, collaborative environment focused on professional development and delivering high-quality