Pensions Administrator — Hybrid, Learning & Growth

London Borough of Sutton; Sutton; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual leave 26-32 days

Hybrid working

Flexible working

Learning & development portal

Discounts for local shops and services

Interest free season ticket loans

Cycle to work scheme

Health & wellbeing support

London Living Wage Employer

Job summary

London Borough of Sutton is seeking a Full time Pensions Administrator to join the Communications sub-team. The role involves managing the pensions email box, answering member queries by email and phone, indexing mail, and handling LGPS-related tasks.

You will work in a hybrid model with regular office presence and training provided to gain LGPS knowledge. The role emphasizes clear communication, timely responses, and ongoing professional development within a supportive team.

Qualifications

• Administration experience and good communication skills, both verbal and written, are essential for this role.
• While LGPS experience is desirable, it is not required as full training will be provided.
• You will need to be self-motivated, able to work independently, and capable of prioritising your own workload to meet strict deadlines.

Responsibilities

• Answering the team telephone
• Indexing incoming post
• Managing the teams email box
• Undertaking any necessary ongoing training on LGPS Regulations

Skills

Administration

Communication skills

Phone handling

Job description

London Borough of Sutton is seeking a Full time Pensions Administrator to join the Communications sub-team. The role involves managing the pensions email box, answering member queries by email and phone, indexing mail, and handling LGPS-related tasks.

You will work in a hybrid model with regular office presence and training provided to gain LGPS knowledge. The role emphasizes clear communication, timely responses, and ongoing professional development within a supportive team.