Pensions Specialist LGPS Administration

West Northamptonshire Council; Northampton; On-site; GBP 30,000 - 42,000; Full time

Job summary

West Northamptonshire Council is seeking a Pensions Officer to deliver high-quality LGPS pension administration for members, employers and pensioners. You will work within our dedicated Pensions team, handling complex calculations, maintaining records and ensuring compliance with regulations.

We value attention to detail, strong customer service and the ability to explain complex pension information clearly.

Qualifications

• Experience with LGPS regulations and pension processes.
• Strong numerical and data accuracy skills.
• Excellent communication and ability to explain complex pension information.

Responsibilities

• Manage a varied portfolio of pension administration casework, ensuring benefits are calculated and processed in line with LGPS regulations and HMRC requirements.
• Provide clear advice and guidance to scheme members, employers and pensioners on pension processes and regulations.
• Support service quality, data accuracy, and identify process improvements to enhance customer experience.

Skills

Pensions knowledge

LGPS knowledge

Customer service

Job description

West Northamptonshire Council is seeking a Pensions Officer to deliver high-quality LGPS pension administration for members, employers and pensioners. You will work within our dedicated Pensions team, handling complex calculations, maintaining records and ensuring compliance with regulations.

We value attention to detail, strong customer service and the ability to explain complex pension information clearly.