Remote Lettings Manager Build-to-Rent Occupancy Lead

Pinnacle Group; Greater London; Remote; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Additional Annual Leave

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Childcare Assistance

Season Ticket Loans

Sick Pay Schemes

Personal Development Plans

Job summary

Pinnacle Group is seeking a Lettings Manager to lead lettings performance across a portfolio of residential and Build to Rent properties. The role focuses on occupancy, revenue and customer satisfaction, backed by data-driven reporting and strong stakeholder engagement. Remote, part-time (22.5 hours/week) with emphasis on marketing and tenant engagement.

The ideal candidate will blend commercial acumen with sales delivery and effective market analysis to maximise portfolio performance.

Qualifications

• Comprehensive knowledge of residential lettings legislation and best practice.
• Strong understanding of Build to Rent market and resident expectations.
• Understanding tenancy processes, compliance requirements and customer journey management.
• Knowledge of residential marketing techniques and lead generation strategies.
• Excellent sales and negotiation skills.
• Highly articulate and confident when engaging with clients, residents and stakeholders.
• Advanced Microsoft Excel skills with the ability to analyse and present data effectively.

Responsibilities

• Deliver occupancy, rental income, and void reduction targets across the portfolio.
• Lead negotiations with prospective tenants to maximise commercial outcomes whilst maintaining high customer satisfaction.
• Monitor local market conditions and competitor activity to ensure pricing and marketing strategies remain competitive.
• Maximise property exposure through platforms including Rightmove, Zoopla, Goodlord and other appropriate marketing channels.
• Act as the primary point of contact for lettings performance, market feedback, and commercial recommendations.
• Deliver clear insight and analysis on occupancy trends, leasing activity, revenue performance and market conditions.
• Oversee tenancy progression from enquiry through to move-in, ensuring a seamless customer journey.
• Lead by example, promoting a high-performance and customer-focused culture.

Skills

Sales & negotiation

Data analysis

Excel

Stakeholder management

Pricing strategies

Tools

Rightmove

Zoopla

Goodlord

Job description

Pinnacle Group is seeking a Lettings Manager to lead lettings performance across a portfolio of residential and Build to Rent properties. The role focuses on occupancy, revenue and customer satisfaction, backed by data-driven reporting and strong stakeholder engagement. Remote, part-time (22.5 hours/week) with emphasis on marketing and tenant engagement.

The ideal candidate will blend commercial acumen with sales delivery and effective market analysis to maximise portfolio performance.