Remote Insurance Software Support & Configuration Analyst

SchemeServe; United Kingdom; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Job summary

A technology company specializing in insurance software seeks a Remote Insurance Software Support & Configuration Analyst. The role focuses on supporting customers and designing insurance schemes in a collaborative environment. Ideal candidates should have a solid background in insurance and be comfortable using Word and Excel. This is a fully remote position with flexible hours.

Qualifications

• Experience in the insurance industry.
• Dependable and organized.
• Willingness to challenge the norm.
• Thrive on teamwork and relationships.
• Not looking for a developer role.
• Keen eye for improvement and fine‑tuning processes.

Responsibilities

• Support customers across Scheme Builders, Post Live, and Obsessive Support.
• Design and build new insurance schemes.
• Handle support requests for ongoing scheme management.
• Provide quick day-to-day support such as uploading documentation or adding a new user.

Skills

Comfortable using Word

Comfortable using Excel

Solid foundation in insurance

Teamwork

Problem-solving

Curiosity

Tools

Word

Excel

Job description

Remote Insurance Software Support & Configuration Analyst

Join SchemeServe as a Remote Insurance Software Support & Configuration Analyst. This role is 100% remote with flexible hours and is open to any candidate with an interest in insurance and support.

Base Pay Range

Compensation is based on skills and experience. Discuss details with a recruiter.

Responsibilities

• Support SchemeServe customers across three sub-groups: Scheme Builders, Post Live, and Obsessive Support.
• Design and build new insurance schemes.
• Handle support requests related to ongoing scheme management, including updates and major changes.
• Provide quick day-to-day support such as uploading documentation or adding a new user.

Candidate Profile

• ⏱️ Comfortable using Word and Excel.
• 🛡️ Solid foundation in insurance with industry experience.
• 🧩 Prefer problem‑solving over selling insurance.
• 👥 Thrive on teamwork and relationships.
• 🚫 Not looking for a developer role.
• 🔧 Keen eye for improvement and fine‑tuning processes.
• 🧐 Value understanding the why behind actions.
• 🔍 Naturally curious and love learning new things.
• 🤝 Dependable and organized.
• 🎭 Stay authentic and communicate openly.
• ⚡ Work swiftly and efficiently.
• 🚀 Dare to challenge the norm and bring fresh ideas.

We pride ourselves on a culture that focuses on human connection, teamwork, and growth. If this sounds like you, apply today! Interviews ongoing as applications come in.