Remote Finance Officer — Debt Collection

Working for Essex; Chelmsford; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

Essex County Council is seeking a Finance Officer - Debt Collection in Chelmsford. The role sits in Income Collection, focusing on prompt invoice payments for Adult Social Care and automated payment methods, including direct debits.

It requires strong communication skills and knowledge of P2P/Income systems, with hybrid working options. Applicants should have Level 3 education, an eye for accuracy, and the ability to handle complex customer queries while upholding financial procedures and

Qualifications

• Educated to Level 3 (A level) including English and Mathematics.
• Experience with P2P/Income systems and e-invoicing.
• Strong communication and customer service skills.

Responsibilities

• Provide financial support for payments and income collection.
• Respond to customer queries and support changes in technology to improve processes.
• Maintain data accuracy in line with financial regulations and policy.
• Assist in producing reports and dashboards for performance and compliance.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Education

RQF level 3 (A level) incl. English & Maths

Job description

Essex County Council is seeking a Finance Officer - Debt Collection in Chelmsford. The role sits in Income Collection, focusing on prompt invoice payments for Adult Social Care and automated payment methods, including direct debits.

It requires strong communication skills and knowledge of P2P/Income systems, with hybrid working options. Applicants should have Level 3 education, an eye for accuracy, and the ability to handle complex customer queries while upholding financial procedures and