Remote Europe: Commercial SBS Leader & Transformation

Malvern Panalytical Limited; Malvern Wells; Remote; GBP 85,000 - 120,000; Full time

Job summary

Malvern Panalytical Limited is seeking a Commercial Excellence Lead to drive Lean and transformation programmes across the business. The role is remote within Europe and involves 30–50% international travel.

You will partner with Sales, Finance, Operations and Digital to deploy the Spectris Business System, develop governance, coach leaders, and deliver measurable improvements in value creation and customer outcomes.

Qualifications

• Degree in Business, Engineering, Economics, Marketing, or related discipline.
• 5+ years in a commercial environment (sales, operations, marketing, or commercial excellence).
• Experience delivering Lean, continuous improvement, or transformation programmes.
• Experience facilitating Kaizen workshops and coaching leaders.

Responsibilities

• Drive improvements across commercial Core Value Drivers (order intake, funnel conversion, win rate, pricing, quotes, service delivery, customer retention).
• Facilitate Kaizen events delivering tangible business value.
• Own commercial impact tracking with Finance and Sales Operations.
• Develop and manage the commercial SBS deployment roadmap (pilots, scaling, milestones).
• Apply SBS methodologies: Daily Management, Standard Work, Visual Management, VSM, A3, PDCA.
• Lead governance on maturity progression, capability development, and value creation.
• Coach SBS champions and future improvement leaders.
• Partner with CRM and data owners to ensure decisions are data-driven.
• Coach leaders on leader standard work and continuous improvement in customer-facing environments.
• Embed SBS into day-to-day routines, owned by the business.

Skills

Lean

Continuous improvement

CRM analytics

Salesforce

Power BI

Coaching

Stakeholder management

English fluency

Education

Degree in Business/Engineering/Economics/Marketing

Tools

Salesforce

Power BI

Job description

Malvern Panalytical Limited is seeking a Commercial Excellence Lead to drive Lean and transformation programmes across the business. The role is remote within Europe and involves 30–50% international travel.

You will partner with Sales, Finance, Operations and Digital to deploy the Spectris Business System, develop governance, coach leaders, and deliver measurable improvements in value creation and customer outcomes.