Global Commercial Sbs Leader

Malvern Panalytical Limited; Malvern Wells; Remote; GBP 85,000 - 120,000; Full time

Job summary

Malvern Panalytical Limited is seeking a Commercial Excellence Lead to drive Lean and transformation programmes across the business. The role is remote within Europe and involves 30–50% international travel.

You will partner with Sales, Finance, Operations and Digital to deploy the Spectris Business System, develop governance, coach leaders, and deliver measurable improvements in value creation and customer outcomes.

Qualifications

• Degree in Business, Engineering, Economics, Marketing, or related discipline.
• 5+ years in a commercial environment (sales, operations, marketing, or commercial excellence).
• Experience delivering Lean, continuous improvement, or transformation programmes.
• Experience facilitating Kaizen workshops and coaching leaders.

Responsibilities

• Drive improvements across commercial Core Value Drivers (order intake, funnel conversion, win rate, pricing, quotes, service delivery, customer retention).
• Facilitate Kaizen events delivering tangible business value.
• Own commercial impact tracking with Finance and Sales Operations.
• Develop and manage the commercial SBS deployment roadmap (pilots, scaling, milestones).
• Apply SBS methodologies: Daily Management, Standard Work, Visual Management, VSM, A3, PDCA.
• Lead governance on maturity progression, capability development, and value creation.
• Coach SBS champions and future improvement leaders.
• Partner with CRM and data owners to ensure decisions are data-driven.
• Coach leaders on leader standard work and continuous improvement in customer-facing environments.
• Embed SBS into day-to-day routines, owned by the business.

Skills

Lean

Continuous improvement

CRM analytics

Salesforce

Power BI

Coaching

Stakeholder management

English fluency

Education

Degree in Business/Engineering/Economics/Marketing

Tools

Salesforce

Power BI

Job description

The role

is remote based within Europe and requires approximately 30–50% international travel

What you'll be doing:

• Drive measurable improvements across commercial Core Value Drivers, including order intake, funnel conversion, win rate, pricing effectiveness, quote turnaround, service delivery, and customer retention
• Facilitate Kaizen events and continuous improvement initiatives that deliver tangible business value
• Own commercial impact tracking, working closely with Finance and Sales Operations to validate baselines and quantify realised benefits
• Develop and manage the commercial SBS deployment roadmap, including pilots, scaling plans, milestones, and deliverables
• Apply SBS methodologies including Daily Management, Standard Work, Visual Management, Value Stream Mapping (VSM), A3 problem solving, and PDCA
• Lead governance activities covering maturity progression, capability development, improvement pipelines, and value creation
• Build organisational capability through training, coaching, mentoring, and SBS Practitioner development programmes
• Develop and support a network of commercial SBS champions, subject matter experts, and future improvement leaders
• Partner with CRM and data owners to ensure improvement decisions are driven by reliable data and insights
• Coach commercial leaders on leader standard work and continuous improvement practices within customer-facing environments
• Embed SBS into day-to-day commercial routines, ensuring ownership sits within the business rather than a specialist function
• Collaborate with Operations, Finance, Digital, Product Management, and the wider Spectris SBS community to share best practice and improve cross-functional performance
• Support the ongoing evolution of commercial excellence methodologies including Funnel & Pipeline Management, Pricing Excellence, Product Launch Excellence, and Value Selling

About you:

• Degree in Business, Engineering, Economics, Marketing, or a related discipline.
• 5+ years of experience within a commercial environment such as sales, sales operations, marketing, service, or commercial excellence within a B2B organisation.
• Demonstrated success delivering Lean, continuous improvement, business excellence, or transformation programmes
• Experience facilitating Kaizen workshops, coaching leaders, and driving measurable business improvements
• Strong understanding of CRM systems and commercial analytics, with Salesforce and Power BI experience considered advantageous
• Comfortable leveraging digital and AI tools to improve analysis, insight generation, and commercial processes
• Lean certification preferred, with advanced certification desirable
• Professional fluency in English; additional languages would be advantageous
• Strong analytical skills with the ability to use data to challenge assumptions and drive decision-making
• Excellent coaching, facilitation, stakeholder management, and influencing skills
• Comfortable operating independently in a global, matrix organisation and driving change without direct authority

What's in It for You

• Play a key role in shaping the future of commercial excellence across a global technology leader.
• Drive meaningful business transformation through the deployment of the Spectris Business System
• Collaborate with international commercial, operational, and functional leaders across the organisation
• Influence business performance through measurable improvements in commercial processes and customer outcomes
• Join a culture focused on continuous improvement, innovation, and personal growth.
• Access ongoing development opportunities, training, and career progression within the wider Spectris group
• Benefit from a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success

#LI-CS2

We provide market-leading, material characterization technologies for the world's most innovative companies, academic institutions, and government laboratories in the analytics of advanced materials.

We support our customers through their biggest challenges, from developing lifesaving vaccines to sustainable fuels. We wake up every day to delight our customers through innovation, high-quality solutions and workflows, and excellence in customer satisfaction.

We are a recognized leader for quality and insights in material characterization; winning customers with performance and keeping them with service. With more than 2,000 employees operating in over 20 countries across the world, and R&D sites in North America, Europe and Asia.

We are part of Spectris, a company which combines precision with purpose to equip customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. In 2025, Spectris acquired Micromeritics as part of Malvern Panalytical.