Remote Earned Recognition & Operations Standards Lead

First Group; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Health benefits (Simply Health & Smart

Pension

Discounts

Rail pass

Cycle to work

Holiday allowance

Share plan

Job summary

First Bus is seeking an Earned Recognition & Operations Standards Manager to lead governance, assurance and compliance across First Bus Regional Bus. Youll report to the Head of Continuous Improvement and guide DVSA requirements, Earned Recognition and standards across operations.

Collaborating with Operations, Engineering and CI teams, you will build SOPs, audit tools and a robust assurance framework, ensuring consistent, compliant ways of working and effective risk management across all depots

Qualifications

• Experience in operational compliance, audit, assurance or standards management.
• Understanding of DVSA, DVLA requirements and Earned Recognition frameworks (essential).
• Experience developing governance frameworks, audit processes, SOPs or compliance tools.

Responsibilities

• Lead governance, oversight and development of the DVSA Earned Recognition framework across First Bus Regional Bus.
• Monitor Earned Recognition performance, ER112 notifications and action plans with escalation and reporting.
• Act as SME for DVSA requirements, Earned Recognition and operational standards; provide guidance and support.

Skills

Operational compliance

Audit

Standards management

DVSA knowledge

Stakeholder management

Governance

SOPs

Job description

First Bus is seeking an Earned Recognition & Operations Standards Manager to lead governance, assurance and compliance across First Bus Regional Bus. Youll report to the Head of Continuous Improvement and guide DVSA requirements, Earned Recognition and standards across operations.

Collaborating with Operations, Engineering and CI teams, you will build SOPs, audit tools and a robust assurance framework, ensuring consistent, compliant ways of working and effective risk management across all depots