Remote Digital Communications & Insights Officer (9‑Month FTC)

YMCA Brighton; United Kingdom; Remote; GBP 21,000 - 41,000; Part time

Job summary

The Armed Forces Covenant Fund Trust is recruiting a part-time Digital Communications and Insights Officer on a 9 month fixed-term contract. The role is home-based with limited travel and involves owning our website, analytics, newsletters and digital content to strengthen stakeholder engagement and impact.

You will lead on website management, audience insights, GDPR compliance and accessible communications while supporting data-driven planning with the Director of Strategy.

Qualifications

• Experience managing websites using Elementor and WordPress.
• Experience with GA4, Search Console and Mailchimp for analytics.
• Experience creating and editing digital content for varied audiences.
• Experience managing subscriber databases or CRM/email marketing tools.
• Ability to use data to inform communications decisions.
• Familiarity with brand and accessibility guidelines.

Responsibilities

• Website ownership and development, content updates and SEO support.
• Audience and CRM management, newsletter administration and segmentation.
• Develop dashboards and reports on website and digital performance.
• Create and publish content across website, newsletters and channels.
• Champion accessibility and enhance user experiences.
• Collaborate across the Trust to support strategic communications.

Skills

Website analytics

Content creation

Written communication

Organization

GDPR & data handling

Accessibility knowledge

Tools

WordPress

Elementor

GA4

Search Console

Mailchimp

CRM platforms

Substack planning

Job description

The Armed Forces Covenant Fund Trust is recruiting a part-time Digital Communications and Insights Officer on a 9 month fixed-term contract. The role is home-based with limited travel and involves owning our website, analytics, newsletters and digital content to strengthen stakeholder engagement and impact.

You will lead on website management, audience insights, GDPR compliance and accessible communications while supporting data-driven planning with the Director of Strategy.