Internal Communications Officer, HEO, FTC 31/03/2028, Liverpool

Government Recruitment Service; Liverpool; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is recruiting an Internal Communications Officer for the Charity Commission in Liverpool. The role focuses on delivering engaging internal communications to circa 500 colleagues, shaping messaging across multiple channels and supporting organisational priorities.

You will craft clear content from diverse sources, use insights to measure impact, and collaborate across the Commission to drive employee engagement in a busy, fast-paced environment.

Qualifications

• Experience in internal communications and employee engagement.
• Ability to craft clear, engaging content from multiple sources.
• Strong written and verbal communication skills.

Responsibilities

• Communicate complex content clearly to internal audiences using a range of channels.
• Develop and deliver internal communications plans with engagement projects and events.
• Create digital content for internal social media and champion channel use.
• Build relationships across the Commission and advocate for internal communications practices.
• Use analytics to shape content and measure impact.
• Monitor effectiveness and make recommendations for improvements.
• Advise teams on best practices for sharing messages and supporting organisational change.
• Work autonomously in a fast-paced team, while collaborating with colleagues.

Skills

Internal communications

Storytelling

Content creation

Stakeholder engagement

Analytics & measurement

Job description

Internal Communications Officer, HEO, FTC 31/03/2028, Liverpool

• Do you have a passion for communications and storytelling?
• Are you keen to build your experience in internal communications and employee engagement?
• This is an exciting opportunity to work with colleagues across the Charity Commission to deliver creative, engaging communications that support our purpose and priorities.

As Internal Communications Officer for the Charity Commission you will work with the team to inspire and engage colleagues, helping to build a strong and high performing organisation. You’ll work collaboratively with key colleagues across the Commission to produce and deliver compelling plans and content to engage circa 500 colleagues with our purpose and priorities, across a range of channels.

You will be an organised, self‑starter with excellent communications skills. You’ll draw on a range of sources to develop clear and engaging content, delivered across a variety of channels. You’ll look for new and creative ways of engaging employees with corporate messaging, using insights to determine their impact.

Key Responsibilities:

• Communicate complex content in an engaging and easy to understand way to key internal audiences, using a range of internal communications channels
• Develop and deliver compelling internal communications plans – to include a variety of engagement projects and events. Draw on audience insight to determine most appropriate channel mix, ensuring content is both topical and timely.
• Create digital content for internal social media, and champion engagement with our channels to colleagues across the Charity Commission.
• Build effective relationships across the Commission, acting as a champion for internal communications. Be a visible advocate for the Commission’s use of internal communications channels and the range of media we offer, educating colleagues on the value of effective internal communications and promoting increased engagement within the organisation.
• Use analytics and data to shape high-quality, creative content that engages our internal audiences and look for ways to measure impact.
• Monitor and measure the effectiveness of internal communication, making recommendations for future improvements.
• Liaise with colleagues and teams from across the organisation, providing advice and support on the best way of sharing messages and engaging employees. This will include supporting organisational change projects.
• Thrive in a busy team in a fast‑paced environment but also have the confidence and skills to operate on your own, proactively influencing and upskilling colleagues.

Proud member of the Disability Confident employer scheme

Company: Government Recruitment Service Salary: £35,384 to £35,384 a year Hours: Full-time Location: L20 7HS Job type: Temporary Posting date: 22 Oct 2026 Closing date: 4 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.