Remote Data Protection Adviser (GDPR & Compliance)

ParentPay Group; United Kingdom; A distancia; GBP 35.000 - 52.000; Jornada completa

Descripción de la vacante

ParentPay Group is seeking a Data Protection Adviser to join the Customer Service Desk within GDPRiS. You will provide guidance on data protection matters to customers and help strengthen their GDPR posture using our platform and resources.

Remote UK-based role offering the chance to work with schools and educational organisations, ensuring compliance with UK GDPR, PECR, and data protection laws. Strong research and communication skills are essential.

Formación

• Solid subject matter knowledge of GDPR/UK data protection.
• Familiarity with PECR and ICO guidance.
• Ability to research and verify information.
• Experience with data protection in education sector is a plus.

Responsabilidades

• Provide clear, practical guidance to customers on day-to-day data protection matters.
• Support customer success by delivering a high standard of service.
• Deliver defensible advice with proper caveats and limitations of information.
• Assist customers in strengthening data protection posture using internal platforms and documentation resources.
• Create and maintain customer-facing resources, including templates and knowledge base articles.
• Identify gaps or opportunities within advisory services and propose improvements.
• Maintain accurate records of all customer interactions and advice.
• Stay up to date with developments in data protection law and best practices.
• Communicate clearly with customers and internal stakeholders.
• Exercise sound judgement with peer input for novel or complex matters.

Conocimientos

Data Protection & GDPR knowledge

PECR

UK data protection law awareness

Familiarity with ICO publications

CRM & Service desk systems

Hubspot usage

Interpersonal & communication skills

Herramientas

Hubspot

CRM systems

Descripción del empleo

ParentPay Group is seeking a Data Protection Adviser to join the Customer Service Desk within GDPRiS. You will provide guidance on data protection matters to customers and help strengthen their GDPR posture using our platform and resources.

Remote UK-based role offering the chance to work with schools and educational organisations, ensuring compliance with UK GDPR, PECR, and data protection laws. Strong research and communication skills are essential.