Remote Data Entry & Customer Support Specialist

Railway Corp; United Kingdom; Hybrid; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Salary: $19–$26 per hour

Fully remote work

Set your own schedule

Comprehensive training

Advancement opportunities

Job summary

arenaflex is seeking a Data Entry and Customer Support Specialist to join the team in a fully remote capacity. You will accurately enter data into internal databases, respond to customer inquiries, and support sales efforts while maintaining high standards of data integrity and customer satisfaction.

The role emphasizes independence, strong communication, and a willingness to learn, with comprehensive training provided to ensure success in a dynamic, remote work environment.

Qualifications

• Data entry minimum typing speed of 35 words per minute, with high accuracy and attention to detail.
• Good written and verbal communication skills, with the ability to effectively communicate with customers, team members, and stakeholders.
• The capability to work independently and manage your time effectively, prioritizing tasks and meeting deadlines in a fast-paced environment.
• Proficiency in reputable company software, including email, internet platforms, and database management systems.
• A reliable internet connection and your own computer, with the ability to work remotely and maintain confidentiality and data security.
• A reputed company attitude and eagerness to learn new skills, with a strong work ethic and a willingness to adapt to changing circumstances and priorities.

Responsibilities

• Respond to customer inquiries via email, chat systems, or phone in a professional and courteous manner, ensuring customer satisfaction and resolving issues.
• Carry out various data entry tasks with a high degree of accuracy and attention to detail, ensuring data integrity and compliance with company standards.
• Participate in sales calls and customer support to customers, utilizing your expertise and knowledge to support sales and customer engagement.
• Input data into internal databases, including entering data from various sources such as documents and files into online databases, and maintaining accurate records.
• Collaborate with team members to achieve common goals, knowledge sharing, and best practices, and contribute to the improvement of our processes and services.

Skills

Typing speed 35 wpm

Communication skills

Independent work

Data entry software

Email & database tools

Tools

Email

Database management

Job description

arenaflex is seeking a Data Entry and Customer Support Specialist to join the team in a fully remote capacity. You will accurately enter data into internal databases, respond to customer inquiries, and support sales efforts while maintaining high standards of data integrity and customer satisfaction.

The role emphasizes independence, strong communication, and a willingness to learn, with comprehensive training provided to ensure success in a dynamic, remote work environment.