Remote Content Quality Specialist

Vable; Greater London; Remote; GBP 27,000 - 33,000; Full time

Job summary

Vable is hiring a Content Operations Specialist for a fully remote role in the UK on a 6-month fixed-term contract. You will work with our Data Specialist to set up new sources and keep existing ones running, performing hands-on source checks and fixes to ensure client content flows smoothly.

The role emphasizes quick issue response, detailed checks, and collaboration with our Customer Success and Product teams. It is not client-facing but supports client requests via the Success team.

Qualifications

• 2+ years in a detail-focused role such as data quality, operations, research or support.
• Excellent attention to detail, and the patience to do a high volume of similar checks to a consistently high standard.
• The ability to learn quickly, and curiosity about how websites and tools work.
• Ownership of your work: you see tasks through, prioritise without close direction and flag problems early.
• Clear written communication, especially when explaining an issue to colleagues.
• Familiarity with HTML or XPath is a plus.
• The right to live and work in the UK.

Responsibilities

• Set up new sources for clients.
• Investigate and fix broken sources with the help of our internal tools, for example by reading a page's HTML, checking HTTP errors, or using XPath to extract relevant information.
• Carry out daily source maintenance, keeping error levels within our quality targets and fixing issues before clients notice them.
• Maintain publisher records, including name updates.
• Escalate wider issues to the Product Manager.
• Support client requests, from quick checks to migrations and bulk source projects.
• Take part in the maintenance projects we run at set points in the year to find hidden problems across our content.
• Share feedback on which parts of our tools and processes are slow or awkward, so we can improve them.
• Your work should show up in source health, fewer client‑reported issues and faster turnaround on client requests.

Skills

Detail focus

Learning agility

Written communication

Ownership mindset

Tools

HTML

XPath

Job description

Vable is hiring a Content Operations Specialist for a fully remote role in the UK on a 6-month fixed-term contract. You will work with our Data Specialist to set up new sources and keep existing ones running, performing hands-on source checks and fixes to ensure client content flows smoothly.

The role emphasizes quick issue response, detailed checks, and collaboration with our Customer Success and Product teams. It is not client-facing but supports client requests via the Success team.