Remote Client Support & Scheduling Coordinator

Aisles & Abroad; Newark on Trent; Remote; GBP 34,000 - 57,000; Full time

Benefits offered by this job

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities

Job summary

Aisles & Abroad is seeking a dependable Customer Support Coordinator for a remote role focused on client assistance, scheduling coordination, and service-related activities. You will communicate with clients across email, phone, and online platforms, maintain records, and support internal teams to ensure a smooth client experience.

The ideal candidate is detail-oriented, organized, and comfortable working independently with digital tools, with strong written and verbal communication skills and

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Communication

Organization

Remote tools

Multi-tasking

Customer service experience

Remote work setup

Tools

Customer support tools

Job description

Aisles & Abroad is seeking a dependable Customer Support Coordinator for a remote role focused on client assistance, scheduling coordination, and service-related activities. You will communicate with clients across email, phone, and online platforms, maintain records, and support internal teams to ensure a smooth client experience.

The ideal candidate is detail-oriented, organized, and comfortable working independently with digital tools, with strong written and verbal communication skills and