Remote Care Systems & Digital Transformation Specialist

Salutem Care & Education; Windsor; Remote; GBP 38,000 - 56,000; Full time

Job summary

Salutem Care & Education is seeking a proactive Care Systems Officer to drive digital transformation across health and social care services. You will support the development, implementation, and ongoing optimisation of digital care platforms, including eMAR, MDM, and reporting tools.

The role requires collaboration with operations, quality, and external partners to ensure effective adoption and continuous improvement.

Qualifications

• Relevant qualification in IT, Digital Systems, Project Management, Training, or equivalent experience.
• Experience delivering user training and creating support materials.
• Experience supporting digital systems across multiple locations.

Responsibilities

• Support ongoing management and optimisation of digital care systems across the organisation.
• Assist with project planning, system configuration, and deployment activities.
• Deliver onboarding programmes for teams adopting new technologies.
• Provide first and second-line user support through the service desk platform.
• Create dashboards and reports using systems such as Monday.com and Microsoft 365 tools.
• Analyse data quality and support audits and regulatory reporting.

Skills

Digital systems

Stakeholder engagement

Training delivery

Problem solving

Communication

Education

IT / Digital Systems qualification or equivalent

Tools

Monday.com

Microsoft 365

Job description

Salutem Care & Education is seeking a proactive Care Systems Officer to drive digital transformation across health and social care services. You will support the development, implementation, and ongoing optimisation of digital care platforms, including eMAR, MDM, and reporting tools.

The role requires collaboration with operations, quality, and external partners to ensure effective adoption and continuous improvement.