Remote Care Systems & Digital Transformation Specialist

Salutem Care & Education; United Kingdom; Remote; GBP 32,000 - 45,000; Full time

Job summary

Salutem Care & Education seeks a proactive Care Systems Officer to join our Digital Transformation team. You will support the development, rollout, and ongoing optimisation of digital care platforms across services, collaborating with Operations, Quality, Learning & Development, and external partners.

You will help ensure systems are adopted, maintained, and continuously improved, delivering training and first/second-line support while driving data quality, reporting, and user-focused

Qualifications

• Essential qualifications include a relevant qualification in IT, Digital Systems, Project Management, Training, or equivalent experience.
• Experience delivering user training and creating support materials across multiple sites.
• Understanding of GDPR, data protection, and information security.
• Experience supporting digital systems across multiple locations and with suppliers.

Responsibilities

• Support ongoing management and optimisation of digital care systems across the organisation.
• Monitor system usage, data quality, and user engagement.
• Administer user accounts, permissions, and configurations; support testing, upgrades, and enhancements.
• Assist with project planning, system configuration, and deployment activities; data migration and UAT.
• Deliver onboarding and training programmes for teams adopting new technologies.
• Support dashboards and reporting using systems such as Monday.com and Microsoft 365.
• Coordinate with suppliers and stakeholders to ensure successful implementations.

Skills

Problem-solving

Stakeholder engagement

MS 365

Communication

Time management

Data accuracy

Multitasking

Adaptability

Continuous improvement

Teamwork

Education

Relevant qualification in IT, Digital Systems, Project Management, Training, or equivalent experience

Tools

MDM platforms

Monday.com

Microsoft 365

Job description

Salutem Care & Education seeks a proactive Care Systems Officer to join our Digital Transformation team. You will support the development, rollout, and ongoing optimisation of digital care platforms across services, collaborating with Operations, Quality, Learning & Development, and external partners.

You will help ensure systems are adopted, maintained, and continuously improved, delivering training and first/second-line support while driving data quality, reporting, and user-focused