Remote Business Ops Specialist for AI Benchmark Tasks

Synthires; Greater London; Remote; GBP 46,000 - 92,000; Part time

Job summary

Synthires is seeking a remote Business Operations Expert to evaluate and enhance AI-driven operational benchmarks. You will translate real-world workflows into structured tasks, define grading criteria, and produce supporting materials to enable precise evaluation.

Required are 5+ years in business operations, strong Excel skills, and excellent written/verbal English (B2+). This is a fully remote contractor role with approx. 10 hours per task.

Qualifications

• 5+ years hands-on experience in business operations, operations reporting, process design, or workflow management.
• Direct ownership of operational processes rather than supervisory-only or adjacent experience.
• Experience creating or applying structured standards (SOPs, QA checklists, process documentation, SLAs, or training assessments).
• Strong Excel skills and the ability to analyze information across multiple documents.
• Strong written and verbal English communication skills, with B2 proficiency minimum and C1 preferred.

Responsibilities

• Design realistic, multi-step tasks based on real-world business operations, including reporting, process design, and workflow management.
• Define objective grading criteria that enable consistent evaluations across qualified reviewers.
• Develop tasks that require critical thinking, sound judgment, and accurate interpretation of multiple documents.
• Create or source supporting materials, including spreadsheets, system exports, process documentation, and operational reports.
• Identify and flag ambiguous or ungradable tasks rather than submitting work that does not meet evaluation standards.
• Deliver approved tasks on schedule while maintaining the required quality standards.

Skills

Operations reporting

Process design

Workflow management

Excel

English communication

Job description

Synthires is seeking a remote Business Operations Expert to evaluate and enhance AI-driven operational benchmarks. You will translate real-world workflows into structured tasks, define grading criteria, and produce supporting materials to enable precise evaluation.

Required are 5+ years in business operations, strong Excel skills, and excellent written/verbal English (B2+). This is a fully remote contractor role with approx. 10 hours per task.