Remote Benefits Assessment Officer (Public Sector)

Morgan Hunt UK Limited; Greater London; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Remote work

Job summary

Morgan Hunt's Public Sector and Government client in East London is recruiting a Benefits Assessment Officer to support through a busy period. The role is full-time with home working.

The ideal candidate will be skilled in using Capita's Academy system, be capable of handling diverse benefit claims and interacting with claimants and external organisations. IR35 status applies; the assignment offers ongoing public sector work from home.

Qualifications

• Experience using Capita Academy Revenues and Benefits processing system.
• Knowledge of Housing Benefit, Council Tax Support and Universal Credit.
• Experience processing a range of benefit claims including student, international, and self-employed cases.

Responsibilities

• Assess all Housing Benefit and Council Tax Support/Reduction claims across tenure types.
• Process new claims and changes in circumstances.
• Handle Universal Credit cases and assist with backlog clearance.
• Advise claimants on benefit entitlements and changes in legislation.
• Liaise with landlords, employers and the Department for Work and Pensions.

Skills

Capita Academy Revenues and Benefits

Housing Benefit knowledge

Council Tax Support knowledge

Universal Credit experience

Claims processing

Tools

Capita Academy

Job description

Morgan Hunt's Public Sector and Government client in East London is recruiting a Benefits Assessment Officer to support through a busy period. The role is full-time with home working.

The ideal candidate will be skilled in using Capita's Academy system, be capable of handling diverse benefit claims and interacting with claimants and external organisations. IR35 status applies; the assignment offers ongoing public sector work from home.