Remortgage - Head Of Department

Taylor Rose TTKW Limited; Bishop's Stortford; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader for their Remortgage department. This role is crucial for driving business development and profitability while ensuring high standards of performance and compliance. As a leader, you will build and mentor a team, oversee complex cases, and engage in strategic projects to enhance operational efficiency. With a collaborative approach, you'll foster a positive work environment, identify training needs, and ensure continuous improvement. If you're passionate about leadership and making a significant impact in a thriving organization, this opportunity is perfect for you.

Qualifications

• Strong leadership and relationship building skills are essential.
• Ability to supervise and mentor a team effectively.

Responsibilities

• Oversee workflow and ensure targets are achieved in the Remortgage department.
• Lead and motivate the team while promoting high performance.

Skills

Team Building

Leadership

Relationship Building

Self-Motivation

Flexibility

Job description

This role involves but is not limited to:

1. Continually look at business development and ways to ensure greater profitability for the Remortgage department.
2. To organise, prioritise and supervise the workflow of teams for the best interest of the business and to help achieve designated targets.
3. Be responsible for recruitment within the Re-Mortgage Team.
4. Networking and promoting Taylor Rose MW where possible.
5. Undertaking and overseeing complex files.
6. Participate in the OMG or other senior level groups and collaborate with other members to continue to drive the business forward.
7. Monitoring personal performance within the team ensuring activity levels and conversion rates are achieved and adhered to for both internal standards and external regulatory requirements.
8. Developing and leading best practice techniques to drive individual and team continuous improvement.
9. Providing feedback and supporting the Directors highlighting opportunities and risk.
10. Ensuring that SLA’s are complied with and the requirements of quality standards.
11. To lead and motivate the team to carry out their work to the best of their abilities, promoting high levels of performance from staff, identifying training needs within the team and conducting or facilitating appropriate training and development.
12. To ensure full process and system knowledge is continually developed and maintained.
13. Delivering observations and coaching sessions within the team.
14. To be available as a source of contact for all Fee Earners within the department to discuss any concerns and issues they may have.
15. Involvement in business projects.
16. Undertaking annual appraisals and reviews whilst identifying department succession plans.
17. Ensure regular departmental meetings are undertaken.

Requirements:

1. Ability to build a team, maintain morale, supervise and mentor
2. Strong leadership and relationship building skills
3. Self-motivated with a collaborative approach
4. Flexibility to work at different locations

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Equality and diversity monitoring form

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