Remediation POD - Project Manager

Leadout Capital; Greater London; Sur place; GBP 90 000 - 130 000; Plein temps

Résumé du poste

Leadout Capital is seeking a Deployment Strategist to lead remediation engagements with oversight of scope, timeline, and execution. You will govern delivery, align stakeholders, and ensure go-live readiness while contributing to playbooks and accelerators.

The role requires 8+ years in delivery or consulting, with strong escalation and stakeholder management, and certifications such as PMP, CSM, or SAFe are preferred. Experience with Salesforce or Life Sciences delivery is a plus.

Qualifications

• 8+ years in delivery/program management or consulting, with direct experience running at-risk or remediation engagements.
• Strong stakeholder and escalation management skills; comfort working directly with SI partners and customer executives.
• PM/Agile certification (PMP, CSM, SAFe) preferred.
• Prior Salesforce or Life Sciences delivery experience preferred.

Responsabilités

• Facilitate scope alignment sessions with customer, SI partner, and internal stakeholders to establish remediation scope.
• Drive scope compression to out-of-the-box capabilities to reduce delivery risk and accelerate timelines.
• Monitor progress against remediation plan; provide regular status updates to leadership.
• Serve as primary voice of the POD in daily standups and weekly remediation sync; report on health, milestones, blockers.
• Coordinate handoff documentation and transitions to BAU delivery teams or Customer Success.
• Support scoping and development of remediation plans for upcoming engagements; contribute to playbooks and deployment frameworks.
• Document lessons learned and case studies for AI-based delivery accelerators and resource library.

Connaissances

Delivery management

Stakeholder management

Risk management

Description du poste

The Deployment Strategist is the operational lead of the Remediation POD, responsible for delivery governance, stakeholder alignment, and end-to-end execution oversight across remediation engagements. Reporting to the Account Activation & Remediation Lead, this role ensures each engagement stays on scope, on schedule, and on track toward a successful go-live, while contributing to playbook development, product accelerators, and portfolio health assessments when not actively staffed on an engagement.

Key Responsibilities:

Scope & Planning

• Facilitate scope alignment sessions with the customer, SI partner, and internal stakeholders to establish shared understanding of remediation scope
• Drive scope compression to out-of-the-box (OOTB) capabilities where appropriate to reduce delivery risk and accelerate timelines

Delivery Oversight & Governance

• Monitor progress against the account-specific remediation plan and provide regular status updates to the Account Activation & Remediation Lead
• Serve as the primary voice of the POD in the daily Triage Standup and weekly Remediation Sync, reporting on POD health, milestone status, and blockers
• Make escalation decisions within the engagement; surface risks before they become critical

Go-Live & Handoff

• Coordinate handoff documentation and structured transition of the stabilized account to BAU delivery teams or Customer Success
• Ensure exit criteria are met before disengaging the POD

Bench Activities

• Support scoping and development of remediation plans for upcoming engagements; contribute to playbooks, scope templates, and POD deployment frameworks
• Document lessons learned and case studies from completed engagements for AI-based delivery accelerators and the AFLS resource library
• Participate in customer/SI partner interviews as part of quarterly health assessments and support account scoring against the assessment rubric

Qualifications:

Required

• 8+ years in delivery/program management or consulting, with direct experience running at-risk or remediation engagements
• Strong stakeholder and escalation management skills; comfort working directly with SI partners and customer executives

Preferred

• PM/Agile certification (PMP, CSM, SAFe)
• Prior Salesforce or Life Sciences delivery experience