Relocations Sales Consultant

Crown Relocations; Ruislip; On-site; GBP 30,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Relocations Sales Consultant to join their front-line sales team. This role is pivotal in driving private customer business through exceptional customer service and relationship management. As the first point of contact, you will engage with clients via video chat, providing tailored advice and securing bookings. Your ability to work under pressure, coupled with strong negotiation skills, will ensure you thrive in this fast-paced environment. Join a company that values caring for people and continuously strives for improvement, where your contributions will make a meaningful impact.

Qualifications

• Extensive experience within the private domestic and international relocations industry.
• Proven exceptional interpersonal skills and ability to build collaborative relationships.

Responsibilities

• Serve as the initial point of contact for customers, providing exceptional customer service.
• Conduct virtual surveys to assess customer requirements and secure bookings.

Skills

Customer Service

Sales Skills

Negotiation

Analytical Skills

Interpersonal Skills

Time Management

Education

Experience in Relocations Industry

Cultural Awareness

Job description

Join to apply for the Relocations Sales Consultant role at Crown Relocations

2 weeks ago Be among the first 25 applicants

Join to apply for the Relocations Sales Consultant role at Crown Relocations

Get AI-powered advice on this job and more exclusive features.

The role of the Relocations Sales Consultant is an integral one within the Private moving Sales Team. As part of our front-line Sales team, you will act as the first point of contact with our customers. A strong Customer Service focus will be required to ensure that we drive our private customer business with a desire to secure business. A team player is essential for this role.

Key Focus Areas

• Understanding of the Relocations sector and competitive landscape is advantageous.

• Cultural awareness and sensitivity.

• Capable of maintaining and developing long lasting, mutually beneficial relationships.

• Understanding of the sales disciplines.

• Ability to work to tight deadlines and under pressure.

• Ability to accurately input and manage data.

Key Tasks and Responsibilities

Customer Interaction and Support Serve as the initial point of contact for customers, providing exceptional customer service and support. Engage with customers via video chat to understand their moving needs and provide accurate advice and guidance. Conduct virtual surveys to assess customer requirements and secure bookings at the agreed sales margin. Maintain a customer-centric approach to ensure a positive experience and foster long-term relationships.

Surveys

To interact with private customers via video chat to provide accurate moving advice and guidance and will conduct the virtual survey and to secure the booking at the agreed sales margin. There will also be the expectation that new sales opportunities8 will be actively sourced and follow up upon through relationships with providers and stakeholders. You will secure bookings in line with agreed monthly targets.

Pricing and Booking

You will have responsibility for proposing the best commercial pricing for relocating customers. This price will provide the best value household goods pricing to ensure Crown is the

relocation provider of choice for our customers.

You will need to establish the best operational cost for each competitive opportunity and provide job costs directly into Interact for all quote opportunities. You will ensure that correct margins are applied to all proposals and then produce a Service proposal detailing the service offering to customers within the agreed timeframe. Ensure all sales proposals are followed up.

Corporate Social Responsibility

• Support the company CSR commitment and goals.

Other

• Demonstrate and promote the company vision and values. • Ad hoc duties as assigned by the Manager.

Job competencies, aptitude and professional Knowledge and skills

• Sales team support • Presentation skills

• Demonstrated ability to negotiate effectively. • Ability to always maintain confidentiality and display tact and discretion.

• Excellent analytical, interpersonal and communication skills.

• Ability to work in a potentially rapidly changing environment.

• Ability to set priorities, manage your time and workload and dependably meet strict deadlines.

• Ensure tasks are completed within timelines to a high degree of accuracy and professionalism.

• Ability to work efficiently in a high-pressured environment.

• Confident can-do attitude and a willingness to support stakeholders in effectively doing their job.

• Solution oriented approach to problem solving and decision making.

Professional Knowledge and Skills

• Extensive experience within the Private domestic and international relocations industry. • Have proven exceptional interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders.

• possess strong verbal and written communication and presentation skills.

• Have an understanding and awareness of cultural sensitivity.

Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience.

• Always DETERMINED to do our best and to always keep improving. • We are genuinely THERE when our customers and colleagues need us.

• We encourage the SHARING of knowledge amongst each other.

• We continuously remain OPEN-MINDED to stay innovative.

Harrisons Assessment Template

Harrison Assessments are to be administered during the interview process. Other Harrison Assessment Templates may apply, please check with your Local or Regional HR representative.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Crown Relocations by 2x

Get notified about new Relocation Consultant jobs in Ruislip, England, United Kingdom.

London, England, United Kingdom 1 month ago

Relocation Consultant (Part-Time) - London, ENG

London, England, United Kingdom 23 hours ago

London, England, United Kingdom 4 weeks ago

Uxbridge, England, United Kingdom 3 months ago

London, England, United Kingdom 4 days ago

City Of London, England, United Kingdom £30,000.00-£45,000.00 1 day ago

City Of London, England, United Kingdom 6 days ago

Trainee Recruitment Consultant - Technology Market - Graduate

City Of London, England, United Kingdom 2 months ago

Trainee Recruitment Consultant - Cyber Secuity Talent Agency - Graduate

City Of London, England, United Kingdom 1 week ago

Ilford, England, United Kingdom 3 weeks ago

Enfield, England, United Kingdom 1 month ago

Senior eDiscovery Consultant [Based in Cayman Islands]

Uxbridge, England, United Kingdom 3 months ago

Salaried General Practitioner in Child and Adolescent Mental Health

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 week ago

Consultant Psychiatrist, Inpatient, Mulberry Ward (attracts £25K RRP)

Guildford, England, United Kingdom 1 week ago

Child Adolescent Consultant Psychiatrist

Hatfield, England, United Kingdom 3 weeks ago

Theatre Practitioner Scrub - Orthopaedics/Spinal

London, England, United Kingdom 4 months ago

Consultant Psychiatrist, CYPS, Chertsey (attracts 25K RRP)

Chertsey, England, United Kingdom 4 weeks ago

Consultant Psychiatrist CAMHS Intensive Community Treatment (20K RRP)

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.