Relief Worker

Riverside; City of Westminster; On-site; GBP 19,000 - 23,000; Full time

Job summary

Riverside is a housing association with a difference, dedicated to improving the everyday lives of our customers. As a Relief Worker you will provide high quality, customer‑led care and support under the direction of the scheme manager, helping customers in a safe, dignified environment.

You will work flexibly to cover shifts, communicate clearly, show compassion and empathy, and be a strong team player. Riverside champions inclusion and learning, offering support to staff and opportunities to

Qualifications

• Experience of working with people from various backgrounds and sectors of society.
• Compassion, patience, and empathy
• Excellent communication skills both written and verbal
• Flexibility to cover shifts, sometimes at short notice
• Approachable with a positive attitude
• Excellent team player who can work flexibly to meet business requirements

Responsibilities

• Provide care and support to customers under the direction of the scheme manager.
• Assist in maintaining and promoting the dignity of all individuals to improve health and wellbeing in a safe and appropriate environment

Skills

Experience working with diverse groups

Compassion and empathy

Excellent communication skills

Flexibility to cover shifts

Approachable with a positive attitude

Team player

Job description

Westminster Pimlico Pathway, Westminster

The difference you will make as aRelief Worker

You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.

About you

• Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)
• Compassion, patience, and empathy
• Excellent communication skills both written and verbal
• Flexibility to cover shifts, sometimes at short notice
• Approachable with a positive attitude
• Excellent team player who can work flexibly to meet business requirements

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.