Relief Worker

Riverside; Wirral; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Learning & development

Benefits package

Job summary

Riverside is seeking a Relief Worker to provide customer-focused support and care under the supervision of the scheme manager. You will help maintain dignity and wellbeing within a safe environment, while working closely with colleagues across Riverside's housing and community services.

Flexibility to cover shifts and a positive team attitude are essential. The role emphasizes compassion, strong communication, and the ability to work with people from diverse backgrounds in a supportive housing

Qualifications

• Experience of working with people from diverse backgrounds.
• Compassion, patience and empathy.
• Excellent written and verbal communication skills.
• Flexibility to cover shifts, sometimes at short notice.
• Approachable with a positive attitude.
• Excellent team player who can work flexibly to meet business requirements.

Responsibilities

• Provide a high-quality, customer-oriented service under the direction of the scheme manager.
• Assist in providing care and support to customers.
• Promote dignity and wellbeing in a safe environment.
• Work as part of Riverside's housing and community services.

Skills

Communication skills

Compassion

Teamwork

Flexibility

Job description

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as aRelief Worker

You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.

About you

We are looking for someone with:

• Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)
• Compassion, patience, and empathy
• Excellent communication skills both written and verbal
• Flexibility to cover shifts, sometimes at short notice
• Approachable with a positive attitude
• Excellent team player who can work flexibly to meet business requirements

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.