Relief Support Worker | £24,294 - £25,979 pro rata

Barnsley; South Yorkshire; On-site; GBP 24,000 - 26,000; Full time

Job summary

Barnsley Metropolitan Borough Council is seeking Relief Support Workers to cover staff absences in the Housing Led Support Team. The role focuses on providing trauma-informed, empathetic support to people who are homeless or at risk, including out-of-hours coverage and lone-working duties.

You will be working on a rota basis across several shifts, ensuring safety and accurate record-keeping, with Enhanced DBS required. Prior experience with similar client groups is desirable.

Qualifications

• Experience with supporting vulnerable groups or homelessness services.
• Excellent communication skills and ability to maintain records.
• Ability to work on your own initiative and as part of a team.

Responsibilities

• Be the first point of contact for the homeless out-of-hours emergency line and ensure resident safety.
• Maintain accurate records and provide empathetic, patient support.
• Cover shifts at our residential unit and adapt to various times and duties.

Skills

Empathy

Communication

Initiative

Teamwork

Job description

Position reference: 50133849/628310

Directorate: Public Health & Communities | Service: Stronger, Safer & Healthier Communities

Salary: £24,294 - £25,979 pro rata

Working Arrangements: Relief - As and When

Hours per week: As Required

Contract type: Permanent

Closing date: ONGOING at 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires an Enhanced DBS Check

If you are currently living overseas or have lived overseas in the last five years please be aware, if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in. If you experience difficulty in obtaining an overseas criminal record check please email [e-mail]

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

How do we sum up Barnsley Council? Well, we’re a double award-winning, high-performing council with a growing economy, a thriving town centre and some truly impressive outcomes in our communities. This is why we’ve been awarded Council of the Year for 2023 by the Local Government Chronicle (LGC) and The Municipal Journal (MJ).

Our excellent Stronger, Safer & Healthier Communities has been a key part of our win; we’re so proud of what we’ve achieved not just for the council but for our partners and Barnsley.

We’re impressed. Are you? It’s the perfect time to join our excellent team.

About the Post:

Barnsley MBC has a strategic commitment to end Rough Sleeping. Our vision is to provide people with the right accommodation and support to build their resilience and sustain independent living. Building on our successful response to the Governments \"Everyone In\" policy during the Covid-19 pandemic we are establishing a new team to help us achieve this vision.

The Housing Led Support Team will use evidenced based approaches to provide personalised, trauma informed support to people who are rough sleeping or who are at risk of rough sleeping. Support will be provided at the projects residential base or in the community.

We are looking for people who share our commitment and passion for ending rough sleeping. You will be able to work with people who have a range of needs and behaviours with empathy, patience, and persistence.

We are seeking to recruit a pool of relief Support Workers to cover staff absences, working between six and eleven hour shifts, providing duty cover at our residential unit.

Shift times requiring cover will include:

• 2pm – 10pm, 7 days a week


• 8am - 2.30pm, Saturday and Sunday


• 9.30pm – 8.30 am, 7 days per week

The majority of these shifts are lone working. Enhancements to the hourly rate of pay will vary depending on the times and shifts worked.

You will act as the first point of contact for the homeless out of hours emergency line and ensure the safety of residents and security of the site. You will have experience with a similar customer group, be able to work on your own initiative, and ensure that records are accurately maintained, good all-round communication skills are also essential.

For further information or to discuss the post please contact Kris Jowett on 07407826113 or Michelle Kaye on 07802720834.

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form / or in your CV & covering letter how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.