Relief Support Assistant - TAFF192 Barry

Taff Housing Association; Barry; On-site; GBP 23,000 - 27,000; Full time

Job summary

Taff Housing Association is seeking staff to provide daytime and/or night-time coverage in a 24/7 supported accommodation project in Barry. You will support residents with complex needs, help maintain a safe, welcoming living environment and assist with activities and workshops to promote wellbeing and independence.

The role requires flexible availability, excellent communication, and a commitment to high standards of service within a care and housing context.

Qualifications

• Experience of working within a care, support or similar environment.
• Good literacy and numeracy skills.
• Willingness to undertake cleaning duties and contribute to a safe, welcoming environment.
• Flexibility to work unsociable hours including evenings, weekends and nights.

Responsibilities

• Provide daytime and/or night-time staffing cover within a 24/7 staffed project.
• Support residents with complex needs and maintain a safe living environment.
• Assist with activities and workshops to support wellbeing, independence and development.

Skills

Relationship building

Maintaining boundaries

Calm under pressure

Teamwork

Service delivery

Health and safety awareness

Literacy and numeracy

Willingness to undertake cleaning

Flexible hours

Job description

What you’ll do

Provide daytime and/or night-time staffing cover within a 24/7 staffed Supported Accommodation Project, supporting residents with complex needs and helping to maintain a safe, secure and welcoming living environment. The role includes offering psychologically informed, person-centred support to residents as required, as well as assisting with the delivery of activities and workshops within the hostel to support residents' wellbeing, independence and development.

What you'll bring to the role

• The ability to develop and maintain positive, professional relationships with young people
• A clear understanding of confidentiality and the importance of maintaining appropriate professional boundaries
• Experience of working within a care, support or similar environment
• The ability to remain calm, composed and reassuring when responding to challenging situations
• The capacity to work effectively on your own initiative, as well as collaboratively as part of a team
• A commitment to delivering a consistently high standard of service to residents
• An understanding of health and safety responsibilities within a hostel setting
• Good literacy and numeracy skills
• Willingness to undertake cleaning duties and contribute to maintaining a safe, clean and welcoming environment
• Flexibility to work unsociable hours, including evenings, weekends and nights, on an ongoing basis
• A positive, constructive approach to addressing project-wide issues and supporting residents
• Experience of managing challenging behaviour and resolving conflict in a professional and respectful manner

Other useful information

We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Anne-Marie Jehu at [e-mail]

Applications will be reviewed on a rolling basis, with shortlisting and interviews taking place throughout the recruitment period.

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.

Taff is committed to addressing the underrepresentation of people from ethnic minority communities. As part of this commitment, we aim to guarantee an interview for at least one or more candidates from an ethnic minority background who meets the essential criteria for the role. Do you consent to us applying this approach to your application?

Taff is committed to addressing the underrepresentation of people with disabilities. As part of this commitment, we aim to guarantee an interview for any candidate with a disability who meets the essential criteria for the role. Do you consent to us applying this approach to your application?