Relief Security Officer — Mall & Car Park Guardian

Savills Company; Watford; On-site; GBP 26,000 - 35,000; Full time

Job summary

Harlequin Watford is seeking a relief security officer to support security coverage across the centre, including control room and car park operations. You will engage visitors with a professional, customer-focused approach and respond promptly to incidents.

The role requires flexibility with shifts, including early, late, and night duties, and adherence to site policies and procedures. A valid licence and security qualifications are essential for this post.

Qualifications

• Front Line SG/DS licence is essential.
• CCTV SIA licence required.
• Experience in a customer-focused environment.
• First aid qualification or willingness to obtain.

Responsibilities

• Act as cover for all security roles at Harlequin Watford.
• Interact with visitors and tenants delivering world-class service.
• Carry out regular patrols and follow security strategy.
• Cover car park patrols and help desk duties as needed.
• Ensure compliance with procedures and external bodies.
• Respond promptly to security issues and events.
• Maintain professional appearance and adhere to uniform.
• Proactively assist visitors and maintain a safe environment.
• Liaise with the security manager and brief colleagues.
• Assist Duty Managers with audits and continuous improvement.

Skills

Communication

Public interaction

Autonomy

Composure

Professional appearance

Flexibility

Shift adaptability

Education

Front Line SG/DS licence

CCTV SIA licence

First aid qualification

Job description

Harlequin Watford is seeking a relief security officer to support security coverage across the centre, including control room and car park operations. You will engage visitors with a professional, customer-focused approach and respond promptly to incidents.

The role requires flexibility with shifts, including early, late, and night duties, and adherence to site policies and procedures. A valid licence and security qualifications are essential for this post.