Relief Security Officer

Carlisle Support Services; Liverpool; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Company pension

Health and wellbeing

Stream wages access

Induction and training

Quality kit and uniform

Funded SIA top-up

Employee assistance

Refer a friend

Job summary

Carlisle Support Services in Liverpool, L21 1LA, is hiring a Front of House Security Officer to join our team. You will provide a visible security presence, manage access and patrol duties, and engage with the public professionally.

Hours cover holidays and sickness, shifts 7am-7pm or 7pm-7am, paid monthly. We value reliability, punctuality and a positive, customer‑facing approach; 18+ years old with a valid SIA Guarding or Door Supervision licence.

Qualifications

• At least 18 years old and eligible to work in frontline licensable activity.
• SIA Guarding or Door Supervision licence required.
• 5 years of checkable work and address history.
• Reliable, punctual, flexible and neat in appearance.
• Friendly, approachable and professional with strong people skills.
• Experience in security or customer-facing roles preferred.
• Able to work well in a team and engage positively with clients.

Responsibilities

• Provide a visible security presence and deterrent on site.
• Effectively manage access and egress and conduct patrols.
• Resolve incidents with calm, proactive conflict management.
• Engage with the public professionally and provide guidance as needed.
• Follow safety and security processes and work as part of the team.

Skills

Reliability

Punctuality

Customer-facing

Education

SIA Guarding or Door Supervision licence

5 years checkable work history

Job description

Benefits

• competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Location: Liverpool, L21 1LA

Hours: This will be cover holidays and sickness, let us know which shifts you can work from the ones we have available this will be 7am-7pm or 7pm-7am

Pay: £13.47 per hour

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

The ideal candidate

• At least 18 years old – a legal requirement to work in a front-line licensable activity
• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner

Documents for screening

• passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.