Relief Security Officer

First Response Group; Kettering; On-site; GBP 21,000 - 26,000; Full time

Job summary

First Response Group is seeking Relief Security Officers to join our growing team across locations in England. You will help safeguard premises, staff and visitors while delivering a courteous, professional service.

This role requires vigilance, flexibility for shift patterns including nights and weekends, and a commitment to health and safety. FRG values diversity, inclusion and a supportive community environment.

Qualifications

• SIA licence required and valid for security duties.
• Must hold a driving licence and be able to travel to multiple sites.
• 5-year checkable history with no serious offences.

Responsibilities

• Patrol premises regularly to deter unauthorised access and assess safety risks.
• Monitor CCTV and security systems to maintain site surveillance.
• Control access, verify IDs, issue passes and manage visitors per policy.
• Respond to alarms and incidents, liaise with emergency services when needed.
• Provide courteous customer service and directions to visitors and staff.
• Maintain accurate records and handover notes for shifts.
• Support health and safety compliance and safe evacuation procedures.
• Collaborate with colleagues and external agencies to uphold security standards.

Skills

Excellent communication

Attention to detail

Calm under pressure

Reliable and trustworthy

Team player

Education

Valid SIA licence

Driving Licence

5-year checkable history

Willingness to work various shifts

Job description

About The Role

Are you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity.

About The Role

Are you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity.

FRG is actively seeking dedicated Relief Security Officers to become part of our team at one of our prestigious locations throughout England. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere.

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.

Job Description

Patrolling & Monitoring

Conduct regular internal and external patrols of the premises to identify and deter unauthorised access, damage, safety risks, or suspicious behaviour. Monitor CCTV systems and security equipment to ensure continuous site surveillance.

Access Control

Control and monitor all entry and exit points, verifying identification, issuing passes, and authorising visitors in accordance with site policies. Ensure all access procedures are strictly followed and escalates any breaches promptly.

Incident Response

Respond quickly and effectively to alarms, emergencies, and security incidents. Take appropriate action in line with established procedures, including liaising with emergency services and providing first response support where required.

Customer Service

Maintain a professional, vigilant, and approachable presence at all times. Provide clear directions, assistance, and support to visitors, employees, and contractors, ensuring a positive and secure environment.

Reporting & Documentation

Maintain accurate and up-to-date records, including daily logs, incident reports, and handover notes. Ensure all documentation meets compliance standards and supports effective communication between shifts.

Health & Safety Compliance

Proactively identify potential hazards and unsafe practices, reporting issues in line with health and safety policies. Support the promotion of a safe working environment by adhering to all site regulations and procedures.

Emergency Preparedness

Assist in fire safety procedures, evacuation drills, and emergency planning. Act as a key point of contact during emergencies, ensuring orderly and safe evacuation when necessary.

Asset Protection

Safeguard company property, assets, and personnel by maintaining vigilance and enforcing security procedures to prevent theft, loss, or damage.

Team Collaboration

Work closely with colleagues, management, and external agencies to maintain high security standards and ensure effective communication across all operations.

Essential Skills

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong attention to detail and observational ability
• Ability to remain calm and professional under pressure
• Reliable and trustworthy with a flexible approach to working hours
• Ability to work independently and as part of a team

Qualifications

• Valid SIA licence
• Driving Licence
• 5-year checkable work or education history
• Willingness to work a variety of shifts, including nights, weekends, and holidays