Relief Security Officer

Mitie Cleaning & Hygiene Services; Gloucester; On-site; GBP 21,000 - 24,000; Full time

Job summary

Mitie Cleaning & Hygiene Services is seeking Relief Officers for Vodafone Gloucester. The role involves protecting people and property, following Assignment Instructions, and supporting contract retention. Opportunities include overtime at the primary site and surrounding locations.

Applicants must hold a front-line licence in Security Guarding or Door Supervision, a CCTV PSS SIA Licence, and complete mandatory training. Additional contractually required courses may apply.

Qualifications

• Front-line licence in Security Guarding or Door Supervision is required.
• CCTV PSS SIA Licence is required.
• There are additional contractually required courses.

Responsibilities

• Protect property, people and assets by following site AI's and changes.
• Meet/exceed KPIs/SLA to retain the contract.
• Complete required competency training and pursue self-development.

Education

Front-line licence (Security Guarding or Door Supervision)

Job description

Better places, thriving communities.

Better places, thriving communities. Dedicated Relief Officers Required for Vodafone Gloucester Opportunities available to undertake additional overtime at the primary site and surrounding locations

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through