Relief Retail Security Officer

Mitie Cleaning & Hygiene Services; Eastbourne; On-site; Full time

Job summary

An established industry player is seeking a Relief Retail Security Officer to ensure a safe shopping environment while delivering top-notch customer service. This entry-level position offers contracted hours with various shifts, along with comprehensive training and development opportunities. Join a team that values diversity and provides flexible benefits, including dental insurance and retail discounts. If you're passionate about security and customer service, this role is perfect for you!

Benefits

Annual Leave Entitlement

Pension and Life Insurance Schemes

Free Uniform Supplied

SIA Re-licensing Programme

Comprehensive Induction and Training

Employee Benefits including Financial Services

Retail Discounts

Apprenticeship Schemes

Paid Breaks

Progression and Development Opportunities

Qualifications

• Current SIA licence or willingness to obtain one.
• Full 5-year checkable employment/education history.

Responsibilities

• Deliver exceptional customer service and maintain a safe environment.
• Conduct store patrols and liaise with management teams.
• Utilize CCTV systems for crime reduction.

Skills

Customer Service

CCTV Utilization

Conflict Resolution

Education

SIA Licence

5-Year Checkable Employment History

Job description

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Join us and help deliver the exceptional, every day.

Pay rate: £13.94

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (training for a licence can be provided in some circumstances).

Vetting

It is vital that you have a full 5-year checkable employment/education history. Failure to do so could mean your offer will be withdrawn or your employment terminated.

Main Duties

• Deliver industry-leading customer service
• Deter violence and public order offences
• Conduct patrols of the store
• Utilise CCTV systems to support crime reduction and stock loss prevention
• Liaise with store management teams
• Coordinate with Police and crime partnerships to support crime reduction in store
• Wear Body Worn CCTV to support crime reduction and increase safety

Benefits of Working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licensing programme
• Comprehensive induction and training
• Access to employee benefits including financial services, retail discounts, reward schemes, and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Our flexible benefits scheme allows you to customize your benefits, including dental insurance, retail discounts, and more via our Choices platform. We also offer high street discounts, cycle-to-work schemes, life cover, share schemes, and employee recognition programs.

We are committed to inclusive recruitment. If you need accommodations during the process, please let us know by emailing us.

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients in banking, government, hospitals, and schools.

Join our Mitie Team

Together our diversity makes us stronger.

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Additional Information

Looking to move roles internally? Share your experience with others about life at Mitie.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other, Information Technology, and Management
• Industry: Facilities Services

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