Relief Retail Security officer

Carlisle Support Services; Bishopton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly rate

Company pension

Health and wellbeing plans

Earned wage access

Career development

Uniform provided

SIA top-up training

Flexible hours

Job summary

Carlisle Support Services is seeking enthusiastic, reliable individuals to join our team as relief officers across multiple sites in the UK. You will cover holidays and sickness, with flexible hours and shifts typically from 6am to 3pm or 3pm to 11pm, including some midnight finishes.

Training and ongoing support are provided to help you succeed. Applicants should be 18+, hold an SIA Guarding or Door Supervision licence, and have a history of reliable, professional conduct.

Qualifications

• Must be 18 years or older and legally eligible to work in the UK.
• SIA Guarding or Door Supervision licence is required.
• 5 years checkable work and address history.
• Reliable, punctual, flexible and smart in appearance.
• Friendly, approachable and professional at all times.
• Experience in security or customer-facing roles is preferred.
• Ability to interact positively with clients and customers.
• Able to work as part of a team and follow safety procedures.

Responsibilities

• Ensure colleague safety and provide a reassuring presence.
• Maintain a smart, visible security presence and deterrence.
• Handle incidents with effective conflict management.
• Control access and conduct security patrols to deter crime.
• Engage with the public in a proactive, professional manner.
• Be aware of hazards and respond appropriately.
• Provide guidance and directions to customers as first point of contact.
• Follow safety and security processes and procedures.
• Work as part of a team and build strong working relationships.

Skills

Reliable

Punctual

Flexible

Smart appearance

Friendly

Professional

Customer-facing

Team player

Education

SIA Guarding or Door Supervision licence

5 years checkable work and address history

Job description

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed.

As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income

Requirements

• At least 18 years old - a legal requirement to work in a front-line licensable activity
• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner

Benefits & Compensation

• A competitive hourly rate of pay - paid monthly
• Pay: £14.15 per hour
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program, Hours: Varying hours covering a variety of shifts that include 6am-3pm, 3pm-11pm/midnight

Key Responsibilities

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships