Relief Pharmacy Dispenser

BOOTS; London; On-site; Full time

Job summary

An established industry player is seeking a Relief Pharmacy Dispenser to enhance customer care in London. This role offers a fantastic opportunity to grow your pharmacy career while making a positive impact on patients' lives. You will engage with customers, provide tailored health advice, and ensure the safe dispensing of medicines in a fast-paced environment. With a commitment to diversity and inclusion, this innovative company supports your professional development and offers a range of benefits to promote a healthy work-life balance. Join a team dedicated to delivering exceptional healthcare services and be part of a rewarding journey.

Benefits

Competitive holiday allowance

Pension scheme

Discretionary Christmas Gift Payment

Enhanced parental leave pay

£100 gift card for new parents

Flexible benefits scheme

Employee Assistance Programme

Generous staff discount

Access to corporate discounts

Boots Benevolent Fund support

Qualifications

• NVQ Level 2 in Pharmacy Services or equivalent required.
• Passion for customer care and relationship building is essential.

Responsibilities

• Provide health advice and clear information to customers.
• Ensure safe supply of medicines and comply with legal requirements.

Skills

Customer Care

Pharmacy Services

Communication

Technical Dispensing

Education

NVQ Level 2 in Pharmacy Services

Mpharm course (completed first year)

Tools

Dispensary Equipment

Job description

The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.

The importance of your role.

Fantastic customer care is at the heart of everything we do, and as a Relief Pharmacy Dispenser you'll be part of helping customers and patients feel good. It's everything from the clear advice and care you offer them, to the wide ranges of services we provide.

This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients.

How will you do it?

With different types of pharmacies all over the UK, we're giving patients the very best care and attention with the services we offer. You will be providing healthy lifestyle advice and health services to our patients across a number of store locations. You'll do this through great conversations as well as delivering the technical aspects of supplying medicines.

This is often a fast-paced environment, and you will interact with many different people, and will be a core member of the pharmacy and healthcare team.

What you'll be doing day to day.

It's all about providing health advice through focused conversations with our patients, whilst giving clear and accurate answers and advice.

Your duties will include:

1. Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.
2. Delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.
3. Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
4. Seeking opportunities to engage with GPs and practice teams to promote services and items.
5. Delivering efficient dispensary operations and ensuring dispensing losses are minimised.

What you'll need to have.

We're offering you an exciting career opportunity and a chance to continue your professional journey. You will need to have either an NVQ Level 2 equivalent in Pharmacy Services or be working towards and have completed the first year of an Mpharm course at university.

You will also need to have completed a Medicines Counter Assistant (NVQ2) qualification or equivalent to work in our dispensaries. However, if you have not previously completed this, we'll support your development to complete our training within 6 months of joining us.

But it isn't just about experience or knowledge, we're looking for people with a genuine passion for customer care, and who will be ambassadors for healthcare in our stores.

You will have the ability to build strong relationships with patients and your team, and will be able to understand individual customer needs and tailor your support and advice appropriately.

If you are interested in further developing your professional career, we can support you towards achieving both competency and knowledge based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could then lead to an Accuracy Checking Pharmacy Technician (ACPT) role. As you continue to develop your healthcare knowledge through these qualifications and roles, your pay and benefits will reflect this.

Excitingly, this is just one of several routes your career could take you within Boots!

Our Diversity and Inclusion commitment.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

This role is subject to a DBS/PVG check in certain locations. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.

Our Benefits.

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

1. Competitive holiday allowance (with the option to buy more days)
2. Boots Retirement Savings Plan pension scheme
3. Discretionary Christmas Gift Payment
4. Enhanced Maternity / Paternity / Adoption leave pay
5. £100 gift card for colleagues expecting/adopting a baby
6. Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
7. Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
8. Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
9. Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
10. Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).