Relief General Manager

Daniel Thwaites Head Office; Blackburn; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality company seeks a Relief General Manager to travel among their Inns and support operations in the absence of General Managers. This role offers diverse responsibilities, including team leadership and guest service, with opportunities for career advancement and competitive benefits.

Benefits

28 days annual leave, rising to 33 after 5 years

Wagestream – access up to 40% of wages as earned

Generous employee discounts on accommodations and dining

Pension & Life assurance

Bespoke training programmes

Supportive work environment

Qualifications

• Experienced General Manager with a proactive approach.
• Strong communicator with the ability to manage an established team.

Responsibilities

• Lead the team to deliver exceptional hospitality.
• Manage payroll budgets and rotas.
• Oversee business operations during shifts.

Skills

Proactive

Communication

Team Leadership

Job description

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As a Relief General Manager, you will regularly travel around our portfolio of beautiful Inns to support or cover in the absence of the General Manager. When not required to travel, you will be based at a property local to you working alongside and supporting the current General Manager and team.

Whilst covering a property, you will be responsible for a diverse team, serving the highest standard of food and drinks seven days per week. Providing exceptional guest service and hospitality is our passion; our guests are at the heart of everything we do.

This is a great opportunity for someone looking for the next step in their career or with aspirations to become a General Manager of their own property in the future.

Your day to day;

• Leading our team to deliver warm hospitality in a fantastic environment
• Work to the agreed business plan to meets sales and profit targets
• Managing payroll budgets and rotas in line with agreed targets
• Maintain and report on all business records as required
• Taking responsibility for all of the business operations when you are on shift
• Constantly supporting and driving the team to achieve targets and deliver results
• When needed, being hands on with F&B service, looking after guests and managing room bookings and enquiries

Who are we looking for?

An experienced General Manager, you will need to be proactive and a good communicator, ensuring the continued smooth running of the business whilst covering the property. You will be comfortable collaborating with other senior leaders in our group and able to step in to and continue to manage an already established team.

As a Relief General Manager, you must be comfortable with travel and being away from home on a regular basis.

In return, we are offering a rewarding role with scope for career progression along with;

• 28 days annual leave (rising to 33 after 5 years’ service)
• Wagestream - the ability to access up to 40% of your wages as you earn them
• Generous employee discounts on accommodation, food and beverage across all of our beautiful properties
• Pension & Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment