Relief Cleaning Operative

Anchor Group Services; City Of London; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Anchor Academy access

Auto Enrolment Pension

Cycle to Work Scheme

Full uniform provided

Employee Assistance Programme 24/7

Hospital Saturday Fund

Job summary

Anchor Group Services is recruiting a Relief Cleaning Operative for The Elephant, London. This zero-hours role involves cleaning across retail, residential and public spaces, delivering a professional, welcoming environment and excellent service.

You’ll cover shifts as needed, maintain high cleanliness standards, support waste management, and work closely with Security, Maintenance and Management teams while following health and safety procedures.

Qualifications

• Previous cleaning experience in commercial, residential, retail or facilities contexts.
• Flexible to cover shifts as required.
• Excellent attention to detail and pride in high standards.
• Ability to work independently and as part of a team.
• Reliable, punctual and professional approach to work.
• Good communication and customer service skills.

Responsibilities

• Provide flexible cover during holidays, sickness and absence while maintaining service standards.
• Maintain high cleanliness across residential, retail, and public areas.
• Perform routine and deep cleaning; address spillages and hazards to keep a safe environment.
• Support waste management and recycling per site procedures.
• Operate cleaning equipment safely and keep materials organized.
• Complete schedules, inspections and documentation; report defects and safety concerns.

Skills

Cleaning experience

Flexible

Attention to detail

Teamwork

Reliability

Communication

Flexibility

Fast-paced

Health & Safety awareness

Job description

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Relief Cleaning Operative

Working Hours: Zero Hours

Pay: £14.80 per hour

Location: The Elephant, Elephant & Castle, London

Overview

Join the team helping to maintain one of London's newest and most exciting destinations.

Anchor Group Services is recruiting Cleaning Operatives for The Elephant, a landmark mixed-use development at the heart of Elephant & Castle. Bringing together retail, residential and public spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.

This is a unique opportunity to join a flagship London mobilisation from day one, helping to establish standards, culture and service excellence across a brand-new development. As a Relief Cleaning Operative, you will play a key role in maintaining a clean, safe and welcoming environment whilst delivering exceptional customer service to everyone who visits, lives or works at The Elephant.

If you're reliable, professional and take pride in creating exceptional environments, we'd love to hear from you.

About The Role

As a Relief Cleaning Operative, you'll play a key role in maintaining high standards of cleanliness and presentation across this exciting new destination. Working across retail, residential and public spaces, you'll carry out routine and reactive cleaning duties, support waste management activities, and help create a clean, safe and welcoming environment for everyone who visits, lives or works at The Elephant.

In this role, you will be required to support the cleaning team by being flexible and reliable to cover shifts as required, including working a variety of shifts and hours to meet operational needs.

Duties Include

• Provide flexible cover during periods of holiday, sickness and absence , ensuring service standards are maintained at all times.
• Maintain high standards of cleanliness across residential, retail, and public areas,.
• Carry out routine, deep cleaning tasks, responding promptly to spillages, hazards, and cleanliness issues to ensure a safe environment for all site users.
• Support waste management and recycling initiatives, including the collection and disposal of waste in line with site procedures.
• Operate cleaning equipment safely and effectively, ensuring all equipment and cleaning materials are maintained in a clean and organised condition.
• Complete cleaning schedules, inspections, and required documentation, reporting defects, maintenance issues, and health & Safety concerns as necessary.
• Support the preparation and presentation of the development during events, peak periods, and other operational activities.
• Provide a professional and customer friendly service to residents, visitors, retailers, and colleagues, helping to create a welcoming environment.
• Work collaboratively with Security, Maintenance, and Management teams while complying with Health & Safety, COSHH, and all site procedures.

Requirements

• Previous cleaning experience within commercial, residential, retail or facilities environments.
• Flexible to provide shift cover as and when required.
• Excellent attention to detail and pride in maintaining high standards.
• Ability to work independently and as part of a team.
• Reliable, punctual and professional approach to work.
• Good communication and customer service skills.
• Flexible approach to working hours and duties.
• Ability to work in a fast-paced customer-facing environment.
• Understanding of Health & Safety responsibilities within the workplace.

Benefits

• Access to a range of nationally recognised courses via the Anchor Academy.
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
• Stream - access to pay as you earn it.
• Cycle to Work Scheme Available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7 including access to counselling.
• Hospital Saturday Fund.
• Reward and Recognition Awards.
• Opportunity to join a flagship London mobilisation project from day one.

Other companies may call this role: Relief Cleaner, Cleaner, Cleaning Operative, Facilities Cleaner, Housekeeper, Residential Cleaner, Shopping Centre Cleaner, Cleaning Services Operative, Hygiene Operative.

Within commuting distance of: Elephant & Castle, Southwark, Borough, London Bridge, Waterloo, Bermondsey, Kennington, Lambeth, Peckham, Camberwell, Brixton, Deptford, New Cross, Greenwich, Lewisham, Croydon and Central London

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.