Relief Caretaker/Steward

High Life Highland; Inverness; À distance; GBP 16 000 - 23 000; Temps partiel

Résumé du poste

High Life Highland is seeking a Relief Caretaker to join our team in Inverness. The role involves cleaning and maintaining the Culloden Library and Centre, managing bookings and ensuring high security and safety standards.

You will assist with reception duties, customer service, and minor maintenance, and may be required for out-of-hours calls and events. A PVG check is noted as not required for this post. Training and development are expected as part of the role.

Qualifications

• Custodial duties in a public building
• Health and safety awareness
• Customer service and reception support
• General building maintenance
• Security and risk awareness

Responsabilités

• Clean and maintain Culloden Library and Centre to high standards
• Carry out health and safety checks and keep records
• Check bookings and prepare rooms for lets, clear after use
• Carry out minor maintenance and repairs for safe operation
• Hold keys for opening/locking and respond to out-of-hours calls
• Assist reception, cash handling and customer service duties
• Ensure appropriate user behaviour and manage late events when required
• Attend required training and contribute to continuous improvement
• Promote sustainable practices and reduce wastage
• Provide relief caretake/steward services to Raigmore Community Centre

Description du poste

• Contract type: Relief (As and when required)
• Salary: £14.12 per hour
• Homeworking: This post is not suitable for homeworking
• Responsible to: Network Librarian
• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
• Responsible for the cleaning of Culloden Library and Centre and ensuring high cleanliness standards are kept within the building whilst on duty.
• Undertake Health and Safety checks and responsibilities as delegated by the Network Librarian/RPO and maintain appropriate records in electronic format.
• Assist in the practical delivery of the Library and Centre programme, by checking the bookings for the day, preparing rooms for lets and clearing rooms upon completion of lets.
• Carry out minor maintenance and repairs in the building and ensure efficient and safe operation of all areas within the building.
• Key holder responsibility for the opening and locking of the building and general security of the premises, including occasional out of hours call outs and fire and intruder alarm operation.
• Assist with reception, customer service, cash control and bookings whilst on duty.
• Ensure safe and acceptable user behaviour whilst on duty and occasional late night functions as and when required.
• Provide a high standard of customer care, particularly in relation to communication, service delivery and confidentiality.
• Attend training as required.
• Bring to the attention of the Network Librarian any improvements that may increase the effectiveness and efficiency of the Centre.
• Work closely with all customers and members of staff from the HLH Libraries, Youth Work, Music Tuition, Leisure and Awards teams.
• Pursue continuous professional development and contribute to the continuous improvement of High Life Highland as a whole.
• Attend and undertake any training online or in person.
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.
• Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
• Expected to also provide Relief Caretaker/Steward services to Raigmore Community Centre

*** A Disclosure Scotland PVG check is not required for this post ***

Date posted: 21st August 2026

About us

High Life Highland is charity and our purpose is Making Life Better. We are a fun, friendly, caring, supportive, inclusive and proud organisation with strong people values based around integrity, community, accountability, respect and example. We believe if all our of employees strive to embrace our people values then, collectively, we give ourselves the best chance of fulfilling our purpose of Making Life Better.

About us

High Life Highland is charity and our purpose is Making Life Better. We are a fun, friendly, caring, supportive, inclusive and proud organisation with strong people values based around integrity, community, accountability, respect and example. We believe if all our of employees strive to embrace our people values then, collectively, we give ourselves the best chance of fulfilling our purpose of Making Life Better.

High Life Highland (HLH) is committed to the protection and safeguarding of vulnerable groups,including children and protected adults and believes that they should never experience any kind ofabuse. It has a responsibility to promote the welfare of those in vulnerable groups and to keep themsafe and to practice in a way that protects them. HLH expects all those with whom the Charity engagesto share this position. Where applicable, new positions will be subject to the appropriate level ofDisclosure Scotland checking; identity checks (address, date of birth), employment/experience history,two references (one of which must be most recent employer, where appropriate), qualifications, Rightto Work in the UK (where applicable). The above will apply to anyone working on behalf of HLH (paid orunpaid) including all board directors, staff, workers, volunteers, agency staff and students.