Relief Care Assistant - Flexible Shifts

Riverside Group; Hull and East Yorkshire; Vor Ort; GBP 18.000 - 25.000; Teilzeit

Zusammenfassung

Riverside Group in Hull is seeking a Relief Worker to provide high quality, customer-oriented care and support within our housing and supported living services. You will work under the scheme manager and support team to promote dignity, health, and wellbeing in a safe environment.

Responsibilities include assisting customers, maintaining records, liaising with caregivers and professionals, and contributing to a positive, adaptable team.

Qualifikationen

• Experience of working with people from diverse backgrounds.
• Compassionate, patient, reliable and empathetic.
• Customer focused with excellent written and verbal communication.
• Flexible and approachable with a positive attitude.
• Excellent team player able to adapt to business needs.
• Basic literacy and numeracy skills.
• Knowledge of safeguarding adults at risk procedure.
• IT skills including Word and Excel and willingness to learn internal systems.

Aufgaben

• Provide high quality, customer-oriented service and ensure actions are customer-led.
• Assist in providing support to customers in the provision of services and supported housing.
• Maintain and promote the dignity of individuals to improve health and wellbeing in a safe environment.
• Foster effective communication with customers and colleagues, adapting to individual communication needs.
• Encourage independence and daily living skills to improve quality of life.
• Maintain accurate, up-to-date records in a timely manner.
• Liaise with family, friends, GP and other health and social care professionals as needed.
• Ensure confidentiality of customer information and data.
• Carry out general cleaning and security duties as required.
• Undertake training and development as required.

Kenntnisse

Customer focus

Communication skills

Flexibility

Team player

Compassionate

Patience

Empathy

Approachable

IT skills (Word, Excel)

Tools

Microsoft Office

Jobbeschreibung

Riverside Group in Hull is seeking a Relief Worker to provide high quality, customer-oriented care and support within our housing and supported living services. You will work under the scheme manager and support team to promote dignity, health, and wellbeing in a safe environment.

Responsibilities include assisting customers, maintaining records, liaising with caregivers and professionals, and contributing to a positive, adaptable team.