Relief Care Assistant

McCarthy & Stone; Clevedon; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Life insurance

Company pension

Guest suites across developments UK

Employee Assistance Programme

Mental Health First Aiders

Job summary

McCarthy & Stone is seeking a Relief Care & Support Assistant to join The Pottery in Clevedon. You will provide high quality care to residents, carry out housekeeping and assist with activities to promote health and wellbeing.

The role is on an as-and-when basis with an hourly rate of £13.70, plus up to £1.30 extra for evenings and weekends. You will book appointments, arrange transport, assist with outings and everyday tasks, and support residents to participate in activities to enhance

Qualifications

• Experience in care or support environment preferred.
• Passion for wellbeing of older people and teamwork.
• Customer service mindset and positive attitude.
• QCF Health & Social Care Level 2 or equivalent considered.

Responsibilities

• Provide high-quality personal care to residents.
• Carry out housekeeping and domestic support.
• Help residents book appointments and arrange transport.
• Escort residents on visits and assist with shopping.
• Encourage participation in activities to improve health and wellbeing.

Skills

Care experience

Customer service

Team player

QCF Level 2

Education

QCF Health & Social Care Level 2

Job description

The Vacancy

Clevedon Somerset.

McCarthy & Stone are recruiting for a professional Relief Care Assistant to join the team at our prestigious Retirement Living Plus development, The Pottery in Clevedon Somerset.

Hourly rate

£13.70 per hour, plus up to an additional £1.30 for working evenings and weekends.

Hours

To cover shifts on an 'as and when' basis when required, to be discussed with the development Manager.

About the role

As a Relief Care & Support Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you’ll have the opportunity to use your people skills to make a real difference.

About You

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.
• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of team in a busy work setting.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification, although consideration will be given to a candidate with an alternative qualifications and relevant experience.

Benefits

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)
• Up to an additional £1.30 for working evening and weekend hours
• Life insurance and company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

We do not offer sponsorship; we will only be considering UK based applications.

McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!