Release & Family Support Coordinator – Prison

Phoenix Futures; Greater London; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Salary progression to £31,085.65

25 days annual leave (pro-rated)

Pension scheme

Life assurance

Employee wellbeing

Job summary

Phoenix Futures is seeking a compassionate Family Support Worker for HMP Belmarsh to join the Release and Transfer Team. You will provide tailored interventions and recovery approaches for clients and their families within 12 weeks before release and 12 weeks after, aiming to support continuity of care and successful resettlement.

Based in a prison environment, you will assess needs, manage a caseload and facilitate referrals to community services, working with partners to reduce re-offending

Qualifications

• Experience in health and social care, ideally within substance use, mental health or comparable field.
• Committed to patient care and first-class service provision.
• Evidence of effective partnership working and networking for client benefit.
• Evidence of managing a busy caseload or tasks and excellent organisational skills.
• Proficient in Microsoft Outlook, Word and Excel; familiar with database management.
• Excellent written and verbal communication skills.
• Understanding of complex issues and health priorities in custody.
• Determined, with a drive to succeed and willingness to learn.
• Passionate about making a real difference to lives supported.

Responsibilities

• Provide tailored interventions and recovery approaches within 12 weeks prior to release and 12 weeks post release.
• Carry out assessments in the prison and Leavers Lounge and support continuity of care.
• Caseload management and onward referrals to families at risk.
• Work with offenders to deliver care-planned support using evidence-based models.
• Accompany clients to appointments in the community after release and coordinate with partner services.

Skills

Health & social care

Caseload management

Communication skills

Networking

Organisational skills

Counselling support

Tools

Microsoft Office

Job description

Phoenix Futures is seeking a compassionate Family Support Worker for HMP Belmarsh to join the Release and Transfer Team. You will provide tailored interventions and recovery approaches for clients and their families within 12 weeks before release and 12 weeks after, aiming to support continuity of care and successful resettlement.

Based in a prison environment, you will assess needs, manage a caseload and facilitate referrals to community services, working with partners to reduce re-offending