Relationship Manager (Fintech - Operational Risk)

JR United Kingdom; City Of London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading fintech client is looking for a Relationship Manager in London to drive client engagement and manage strategic partnerships. The ideal candidate will excel in relationship management and project delivery, upholding high standards of client satisfaction and product expertise. This role offers a unique opportunity to influence risk management practices and thrive in a dynamic environment.

Qualifications

• Experience in a client-facing or relationship management role within banking, consulting, or financial analytics.
• Strong understanding of financial services (Corporate & Investment Banking, Retail Banking, or Asset Management).
• Strong project management capabilities and the ability to juggle multiple priorities.

Responsibilities

• Develop trusted advisor relationships with banking clients.
• Lead projects from commercial agreement through to delivery.
• Present insights in stakeholder meetings and feedback sessions.

Skills

Client Relationship Management

Project Management

Communication

Job description

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Relationship Manager (Fintech - Operational Risk), London (City of London)

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Client:

Location:

London (City of London), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

A leading fintech client, backed by several global tier-one banks, is seeking a dynamic and experienced Relationship Manager to join their growing team. This is a unique opportunity to work at the forefront of innovation in operational risk management, helping transform how financial institutions manage and optimize their risk control frameworks.

The Role:

As a Relationship Manager, you will serve as the primary point of contact for one or more top-tier banking clients.

You’ll be responsible for nurturing strategic partnerships, ensuring client satisfaction, and driving engagement across multiple stakeholders.

This role requires a blend of relationship-building, project management, and product advocacy skills.

Key Responsibilities:

• Client Relationship Management: Develop trusted advisor relationships with banking clients, ensuring high levels of engagement and satisfaction.
• Project Management: Lead projects from commercial agreement through to delivery, aligning internal and external stakeholders to shared goals and timelines.
• Client Engagement: Present insights and lead discussions in Quarterly Business Reviews, stakeholder meetings, and feedback sessions.
• Product Expertise: Become a subject matter expert on the platform, supporting client education and internal advocacy, and influencing product development through client feedback.
• Continuous Learning: Stay informed on industry trends and developments through events, webinars, and research.

Ideal Candidate:

• Experience in a client-facing or relationship management role within banking, consulting, or financial analytics.
• Strong understanding of financial services (Corporate & Investment Banking, Retail Banking, or Asset Management).
• Excellent communication and presentation skills, with the ability to engage senior stakeholders.
• Strong project management capabilities and the ability to juggle multiple priorities.
• A proactive, collaborative mindset with a passion for delivering value to clients.