Relationship Manager, Cyber Awareness Outreach (Hybrid)

Ashdown Group; Greater London; Hybride; GBP 32 000 - 40 000; Plein temps

Résumé du poste

Ashdown Group is seeking a confident Customer Relations Executive / Officer to join a central government-backed programme delivering cyber crime awareness and prevention. You will engage directly with small and medium-sized businesses, helping connect them with specialist cyber security support and resources.

This role focuses on engagement, communication, and networking with business owners, including delivering presentations, attending events, and maintaining accurate engagement records.

Qualifications

• Excellent communication and interpersonal skills.
• Confidence speaking with business owners and stakeholders.
• Experience in customer relations, account management, business development, community engagement, or a similar client-facing role.
• Strong presentation and networking abilities.
• A proactive and organised approach to work.
• The ability to build credibility and trust quickly.
• A full UK driving licence may be advantageous depending on location.
• Has or capable of passing an enhanced DBS.

Responsabilités

• Build relationships with local businesses and business communities.
• Speak with small business owners about government cyber crime initiatives.
• Arrange introductions and appointments with specialist cyber security advisors.
• Deliver presentations and information sessions to business groups and organisations.
• Attend networking events, exhibitions, and community business meetings.
• Share information and increase awareness of available support services.
• Maintain accurate records of business engagement activity.
• Represent the programme professionally at all times.
• Importantly, this role does not involve providing cyber security advice directly. Your focus will be on engagement, communication, awareness, and connecting businesses with the appropriate specialists.

Connaissances

Excellent communication

Confidence speaking

Customer relations

Account management

Business development

Community engagement

Presentation skills

Networking

Proactive & organised

UK driving licence

DBS clearance

Description du poste

Ashdown Group is seeking a confident Customer Relations Executive / Officer to join a central government-backed programme delivering cyber crime awareness and prevention. You will engage directly with small and medium-sized businesses, helping connect them with specialist cyber security support and resources.

This role focuses on engagement, communication, and networking with business owners, including delivering presentations, attending events, and maintaining accurate engagement records.