Relationship Manager, Commercial Banking

NatWest Group; Lincoln; On-site; GBP 40,000 - 60,000; Full time

Job summary

NatWest Group in Lincoln, United Kingdom, is seeking a Relationship Manager, Commercial Banking, to manage and develop a defined portfolio of commercial banking customers. You will drive sales activity and provide proactive, exceptional service tailored to SME clients.

You'll build strong relationships with partners, identify new business sources, and ensure pricing is fair while pursuing personal qualifications such as a Diploma in Lending Skills to support your growth.

Qualifications

• In this role you’ll need knowledge and experience in commercial banking.
• Experience building strong relationships with customers and a good understanding of SME businesses with a proactive approach.
• Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector.
• Build trust with customers and contribute to a collaborative and enthusiastic working environment within our team.

Responsibilities

• Designing and delivering a strategy to identify sources of new business and manage and grow existing relationships.
• Identifying and meeting customer needs and ensuring pricing is fair and transparent.
• Taking ownership for and contributing to the delivery of business goals.
• Working with partners to build trust and long-term value for customers and colleagues.

Skills

Commercial banking

Relationship management

Financial analysis

Credit stewardship

Interpersonal skills

Education

Diploma in Lending Skills

Job description

Join us as a Relationship Manager, Commercial Banking.

• We’re looking for someone to manage and develop a defined portfolio of our commercial banking customers
• You’ll be managing clients effectively while also maintaining a visible and positive presence in other parts of the business and the external market
• With your commitment to succeed, we’ll help you to achieve relevant qualifications to allow you to excel in your role

What you\'ll do

In this fast-paced role, you’ll build and maintain strong relationships with your portfolio of customers. Specialising in commercial banking, we’ll look to you to drive sales activity and deliver a proactive and exceptional customer service, providing products and services which meet their needs. Additionally, you’ll develop and maintain working relationships with key business and functional partners, to ensure a cooperative approach to relationship management and lead generation.

You’ll also be:

• Designing and delivering a strategy to identify sources of new business and manage and grow existing relationships
• Identifying and meeting customer needs and making sure our pricing is fair and transparent
• Taking ownership for and regularly contributing to the delivery of business goals
• Working together to build trust and long-term sustainable value for customers and colleagues

The skills you\'ll need

In this role, you’ll need to have specific knowledge and experience of commercial banking. We’ll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.

We’d also like you to have:

• Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector
• Strong interpersonal skills, with the ability to communicate with senior colleagues
• The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team

What else you need to know

Achieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role.

A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.

With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.