Relationship Manager

Cancer Research UK (CRUK); Choppington; On-site; GBP 33,000 - 37,000; Full time

Job summary

Cancer Research UK is seeking a Relationship Manager for Legacy Fundraising covering Scotland and Northern Ireland. This home-based role requires travel and a valid car, with a 35-hour week and a permanent contract.

Salary is £33,000–£37,000 plus benefits, with the closing date 10 September 2026. You’ll build meaningful relationships, provide personalised stewardship and act as the face of CRUK’s Legacy team across the region, ensuring supporters understand the impact of giving through their

Qualifications

• Proven experience in relationship management, fundraising, community engagement or similar.
• Exceptional communication and interpersonal skills for face-to-face, telephone and written interactions.
• Emotional intelligence and resilience handling sensitive conversations around topics such as bereavement and legacy giving.

Responsibilities

• Build and nurture relationships with supporters and groups to maximise long-term engagement.
• Manage a portfolio of supporters with personalised stewardship and tailored communications.
• Represent CRUK Legacy team across Scotland and Northern Ireland with travel as required.
• Deliver sensitive conversations around Wills and legacy planning with empathy and professionalism.
• Collaborate with colleagues to develop campaigns and supporter journeys.
• Monitor performance against targets and contribute to legacy pipeline growth.

Skills

Relationship management

Fundraising

Communication

Emotional intelligence

Organisational skills

Travel readiness

Job description

Relationship Manager - Legacy Fundraising Scotland

£33,000-£37,000 plus benefits

Reports to: Team Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week

Location: Home-based (role covers Scotland and Northern Ireland; candidates must live in Scotland). You will need access to a car as extensive travel is required for this role. The successful candidate must be located within the geographic area shown on the map below. Please click to view: https://images.ctfassets.net/u7vsjnoopqo5/71xz89iMS4TnmvXX4SfuJZ/a52d2dce16e6d2d830ddeb3dc47d1352/scotland_region_map.png

Closing date: 10th September 2026 23:55

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Screening call and competency based interview with task

At Cancer Research UK, we exist to beat cancer. Every day, our work brings us closer to a future where everybody can live longer, better lives, free from the fear of cancer. As a Legacy Relationship Manager, you'll play a vital role in making that future possible by building meaningful relationships with supporters and helping them understand the life-changing impact a gift in their Will can make. This is far more than a fundraising role. You'll act as an ambassador for Cancer Research UK, inspiring supporters through powerful conversations, delivering exceptional experiences, and building lasting relationships within local communities. Combining ambition, compassion and professionalism, you'll support individuals in making one of the most significant charitable decisions of their lifetime, ensuring they feel valued, informed and connected to our mission.

What will I be doing?

• Build and nurture meaningful relationships with supporters, prospects, organisations and community groups, inspiring long-term engagement with Cancer Research UK and Legacy giving.
• Manage a portfolio of supporters, providing personalised stewardship, tailored communications and exceptional supporter experiences that maximise lifetime value.
• Act as the face of CRUK's Legacy team across Scotland and Northern Ireland, attending supporter meetings, events and engagement activities throughout the region.
• Deliver sensitive conversations around Wills, legacy planning and end-of-life giving with empathy, professionalism and confidence.
• Work collaboratively with colleagues across Supporter Relationships and the wider organisation to develop innovative campaigns, events and supporter journeys.
• Monitor performance against targets, maintain accurate supporter records and contribute to the growth of CRUK's Legacy pipeline and income.

What are we looking for?

• Proven experience in relationship management, fundraising, community engagement, supporter development or a similar customer-facing environment.
• Exceptional communication and interpersonal skills, with the ability to build trust and inspire a wide range of audiences through face-to-face, telephone and written interactions.
• Emotional intelligence and resilience, with confidence handling sensitive and personal conversations around topics such as family, bereavement, Wills and future giving.
• Strong organisational skills and self-motivation, able to manage a busy workload, work independently and identify new opportunities across a large geographical area.
• Willingness and ability to undertake extensive regional travel, including occasional evening and weekend events where required.
• A passion for Cancer Research UK's mission and the ability to communicate our impact in a compelling and inspiring way.

Our organisation values are designed to guide all that we do.

• Bold: Act with ambition, courage and determination
• Credible: Act with rigour and professionalism
• Human: Act to have a positive impact on people
• Together: Act inclusively and collaboratively

Eligibility criteria

Internal candidates should ideally have completed their 6-month ‘getting started’ period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview.

All internal candidates applying for a secondment, must have:

• completed their getting started period
• discussed their intention to apply and gained approval to apply with their line manager
• been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)

If you do not confirm that you meet these requirements, we will not be able to progress your application.

For information about internal learning and development at Cancer Research UK please visit Fuse.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.