Relationship-Driven Credit Controller

Forrest Recruitment Ltd.; Manchester; On-site; GBP 29,000 - 35,000; Full time

Job summary

Forrest Recruitment Ltd. is seeking a dynamic Credit Controller in North Manchester. The role focuses on proactive payment discussions, establishing appropriate credit limits and managing risk while maintaining strong customer relationships.

You will analyse accounts, negotiate payment plans and collaborate with sales and finance to keep accounts healthy. This position requires confidence, energy and a commercial attitude to protect cash flow.

Qualifications

• Ideally, you’ll have experience in credit control, accounts receivable, debt management or a similar finance role, with a good understanding of credit risk and customer account management.
• You should be comfortable working with financial data, spreadsheets and accounting systems and have experience setting and reviewing credit limits and managing aged debt.

Responsibilities

• Proactively contact customers by phone to discuss outstanding payments, resolve queries and build strong working relationships.
• Set, review and manage customer credit limits, ensuring they reflect trading activity, payment behaviour and financial risk.
• Analyse customer accounts, payment history, financial information and exposure to support informed credit decisions.
• Take ownership of aged debt, agree realistic payment plans and confidently follow through on commitments.
• Identify potential risks early, spot unusual payment patterns and take appropriate action to minimise bad debt.
• Balance the need to protect the business with the importance of maintaining positive customer relationships and supporting sales.
• Work closely with sales, customer service and finance colleagues to resolve issues, manage risk and keep accounts running smoothly.
• Monitor debtor performance, review credit exposure and use figures to identify trends, concerns and opportunities for improvement.

Skills

Credit control

Accounts receivable

Debt management

Credit risk

Communication

Job description

Forrest Recruitment Ltd. is seeking a dynamic Credit Controller in North Manchester. The role focuses on proactive payment discussions, establishing appropriate credit limits and managing risk while maintaining strong customer relationships.

You will analyse accounts, negotiate payment plans and collaborate with sales and finance to keep accounts healthy. This position requires confidence, energy and a commercial attitude to protect cash flow.