Relationship Director

ESK Recruitment LTD; Greater London; Hybrid; GBP 100,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Relationship Director to lead a high-performing team in the fintech sector. This pivotal role involves shaping the commercial strategy, nurturing client relationships, and driving growth through effective cross-selling and upselling initiatives. With a competitive salary and the opportunity to co-design your own commission structure, this position offers a clear path to influence the company's commercial direction. If you're a proactive leader with a passion for client partnerships and a strategic mindset, this is the perfect opportunity to make a significant impact.

Benefits

Competitive Salary

Commission Structure

Hybrid Working

Career Growth Opportunities

Qualifications

• 7+ years of experience in managing client relationships, ideally in fintech or B2B payments.
• Proven leadership skills with a focus on team performance and growth.

Responsibilities

• Lead and mentor a team of 10 Relationship Managers to drive client success.
• Identify opportunities for cross-selling and upselling tailored financial solutions.

Skills

Client Portfolio Management

Team Leadership

Cross-Selling

Upselling

Strategic Thinking

Education

Bachelor's Degree

Master's Degree

Job description

Direct message the job poster from ESK Recruitment LTD

Recruitment Consultant at ESK Recruitment LTD

Relationship Director | Fintech | London (Hybrid)

We’re working with a high-growth AIM listed fintech to find an exceptional Relationship Director to lead a dynamic team and drive client success through cross and upsell initiatives.

As Relationship Director, you’ll play a pivotal role in shaping the commercial strategy, nurturing client relationships, and leading a team of 10 Relationship Managers. You’ll oversee a diverse book of clients and focus on delivering long-term value through effective cross-selling and upselling of tailored financial solutions.

What you’ll be doing:

• Leading, coaching and mentoring a team of 10 Relationship Managers, fostering performance and growth.
• Managing and growing a book of key clients across multiple industry verticals.
• Identifying opportunities to cross-sell and upsell relevant financial and payment products.
• Collaborating with senior stakeholders to shape team targets and strategies.
• Playing a hands-on role in designing a high-impact commission structure that rewards success.

What we’re looking for:

• A proven leader with experience managing relationship/account management teams.
• 7+ years experience in client portfolio management, ideally within fintech, FX, or B2B payments.
• Commercially driven mindset with a passion for building long-term client partnerships.
• A proactive, strategic thinker who thrives in a fast-paced, scale-up environment.

What’s on offer:

• Competitive base salary between £100k and £120k.
• Opportunity to co-design your own commission structure.
• Hybrid working (London-based HQ).
• Clear path to influence commercial strategy and scale a growing team.

If you're ready to step into a leadership role where you can shape outcomes, grow a team, and make a tangible impact, we’d love to hear from you.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

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