Relationship Director

HSBC Group; Birmingham; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

HSBC Group is seeking a Relationship Director in Birmingham to manage a portfolio of domestic and international clients with turnovers from £15M to £350M, delivering exceptional service and driving growth. You will be a trusted adviser, building strong relationships, coordinating with product partners, and navigating complex lending and risk processes within a hybrid work setup.

This role requires a track record in corporate banking, strong networking skills, and a proactive approach to meeting

Qualifications

• Experience in Corporate Banking / Financial Services is essential.
• Proven ability to identify and meet customer needs and manage complex lending requests is essential.
• Ability to build networks and trusted partnerships across business areas is essential.
• Strong understanding of risk management and regulatory compliance would be advantageous.

Responsibilities

• Be an ambassador for HSBC and develop the bank's profile in the local business community.
• Support customers and place their needs at the forefront to deliver world-class service.
• Identify new business opportunities and nurture existing relationships.
• Build a network of business introducers in the local professional community.
• Adhere to credit, operational, reputational, financial crime and regulatory risk processes.
• Collaborate with product partners to assess needs of international and domestic customers and offer suitable solutions.

Skills

Relationship management

Business development

Credit risk

Lending processes

Regulatory compliance

Job description

The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director with HSBC will operate as a person of influence to our customers with a turnover of between £15M and £350M, where you will also be responsible for customer service excellence to our existing and prospective customers.,

• Be an ambassador for HSBC and develop the bank's profile in the local business and wider community
• Supporting customers and placing their needs at the forefront of all that we do, setting world class standards
• Seeking new opportunities and nurturing existing relationships to identify new business opportunities
• Building a network of business introducers in the local professional and business community
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions Experience working in a relevant role within Corporate Banking / Financial Services is essential
• Proven ability in identifying and meeting customer's needs and managing complex lending requests is essential
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes would be advantageous
• The ability to be self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines is essential
• Experience in developing opportunities for growth with existing and new to bank clients is essential

This is a hybrid position with the base location being Birmingham. Clients are based predominantly across Worcester, Shropshire, Herefordshire, Warwickshire and parts of Staffordshire, so it is important that the successful candidate is based within an easy commutable distance of this region. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

• Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.