Relationship Banker - Prince William Market - South VA

TN United Kingdom; Dumfries; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Relationship Banker to enhance client engagement and assist with financial transactions. This role focuses on building strong relationships with clients, understanding their financial needs, and providing tailored solutions. As a key player in a dynamic environment, you'll be responsible for ensuring compliance with regulations while delivering exceptional client experiences. This position offers an opportunity to grow your career in financial services, with a strong emphasis on client satisfaction and operational excellence. If you are passionate about improving clients' financial lives, this role is perfect for you.

Qualifications

• Enthusiastic self-starter with strong work ethic and results-oriented mindset.
• Effective communicator, comfortable engaging with clients.

Responsibilities

• Build relationships with clients to meet their financial needs.
• Manage financial center traffic, appointments, and outbound calls effectively.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communication

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School

Bachelor’s degree in Business Management or Finance

Job description

Relationship Banker - Prince William Market - South VA, Dumfries

Bank of America is seeking a Relationship Banker to engage clients, educate, and assist with transactions through self-service resources such as mobile banking, online banking, or ATMs. The role involves accurately processing cash transactions, building strong client relationships, and understanding clients' financial and life priorities to connect them with suitable solutions.

Responsibilities:

1. Execute the bank's risk culture and strive for operational excellence.
2. Build relationships with clients to meet their financial needs.
3. Follow established processes and guidelines, ensuring compliance with laws and regulations.
4. Expand business knowledge by partnering with experts in small business, lending, and investments.
5. Manage financial center traffic, appointments, and outbound calls effectively.
6. Enhance the client experience.
7. Manage cash responsibilities.

Required Qualifications:

• Enthusiastic, motivated self-starter with a strong work ethic and results-oriented mindset.
• Effective collaborator with strong relationship-building skills.
• Passionate and committed to improving clients' financial lives.
• Confident in identifying solutions based on client needs.
• Effective communicator, comfortable engaging with all clients.
• Ability to learn and adapt to new information and technologies.
• Capable of educating clients on conducting transactions via self-service technologies.
• Strong critical thinking and problem-solving skills.
• Adherence to processes and regulations.
• Efficient time and capacity management.
• Results-focused, acting in clients' best interests.
• Flexibility to work weekends and extended hours as needed.

Desired Qualifications:

• Experience in financial services and knowledge of industry products and solutions.
• At least one year of successful sales experience with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or relevant associate degree (e.g., business management, finance).

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communication
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift (United States of America)

Hours Per Week: 40