Relationship Banker - Prince William Market - South VA * Bilingual Spanish Required *

TN United Kingdom; Dumfries; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Relationship Banker who is passionate about improving clients' financial lives. This role involves engaging clients in a welcoming environment, assisting with transactions, and providing tailored solutions to meet their financial goals. The ideal candidate will be a bilingual Spanish speaker, demonstrating strong communication and critical thinking skills. Join a dynamic team where your contributions will enhance client experiences and foster lasting relationships. This position offers a unique opportunity to thrive in a supportive environment focused on client success.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results-oriented mindset.
• Confident communicator, comfortable engaging with clients in various settings.
• Strong critical thinking and problem-solving skills to meet clients’ needs.

Responsibilities

• Engages clients in the lobby to assist with transactions and educate on services.
• Builds relationships with clients to meet their financial needs effectively.
• Manages financial center traffic and drives the client experience.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School

Bachelor’s degree in Business Management

Associate degree in Business Administration

Associate degree in Finance

Job description

Relationship Banker - Prince William Market - South VA *** Bilingual Spanish Required ***, Dumfries

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting clients to solutions that meet their financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Required Qualifications:

• Enthusiastic, highly motivated self-starter with a strong work ethic and results-oriented mindset, acting in the best interest of the client
• Effective collaborator, building and nurturing strong relationships
• Passionate, committed, and driven to improve clients’ financial lives
• Confident in identifying solutions for clients based on their needs
• Effective and confident communicator, comfortable engaging with all clients
• Ability to learn and adapt to new information and technology platforms
• Capable of educating clients on conducting simple banking transactions through self-service technologies (e.g., ATM, online banking, mobile banking)
• Strong critical thinking and problem-solving skills to meet clients’ needs
• Adheres to established processes and guidelines, complying with laws and regulations
• Efficient in managing time and capacity
• Results-focused, acting in the best interest of clients
• Flexible to work weekends and extended hours as needed
• *** Bilingual Spanish Required ***

Desired Qualifications:

• Experience in financial services and knowledge of industry products and solutions
• At least one year of successful sales experience in a salary plus incentive environment with individual sales goals
• Six months of cash handling experience
• Bachelor’s degree or relevant associate degree (e.g., business management, business administration, finance)

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40