Reinsurance Technician

QBE European Operations plc.; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

30 days holiday

Flexible working

Pension – 10% employer contributions

Private medical insurance

Family friendly policies

Remote work abroad up to 20 days

Cycle-to-Work

Job summary

QBE European Operations plc in London is hiring a Reinsurance Technician to join the Reinsurance Operations team on a full-time, permanent basis. You will record balances for facultative proportional and non-proportional reinsurances and collaborate with brokers and reinsurers to ensure accurate settlements.

Reporting to a team leader, you will develop relationships, respond to queries, run reports in Excel and Power BI, and help maintain process documentation while meeting tight deadlines in a

Qualifications

• Must understand Insurance or Reinsurance business concepts.
• Strong numeracy and literacy.
• Ability to manage priorities and meet deadlines.

Responsibilities

• Record balances for Facultative proportional and non-proportional reinsurances.
• Develop relationships with brokers and reinsurers and ensure obligations are met.
• Respond to queries related to premium settlements and recoveries.
• Coordinate with Claims team to obtain loss reports for recoveries.
• Support Outwards Credit Control to secure timely recoveries.
• Run reports to extract and analyse data in Excel and Power-BI.

Skills

Stakeholder management

Data analysis

Communication skills

Analytical thinking

Excel

Power BI

Tools

Power BI

Excel

DCXL

Job description

Primary Details

Time Type: Full timeWorker Type: EmployeeTo assist the reinsurance team in the processing of reinsurance collections, premiums and adjustments

Reinsurance Technician

London/hybrid

About QBE

At QBE, we get to the heart of what matters for our customers.And we do it all with a human touch. We’rean international insurer with more than 13,000 people working across 26 countries – which meanswe’rebig enough for your ambitions, yet small enough for you to make a real impact.It’san exciting time.We’rebuilding momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world?Aspart of the QBE team,you’llget to spend every day working with people who are passionate,talentedand kind.

Please note

Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

The opportunity

We have an exciting opportunity for a Reinsurance Technician to join our Reinsurance Operations team on a full-time permanent basis. With global exposure across complex reinsurance programs, broad risks and multi-line products this role will partner across the business gaining a variety of exposure. With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment.

Your Role

Reporting to a Reinsurance team leader, you will be responsible for the recording of balances relating to Facultative proportional and non-proportional reinsurances in the European Operations division, building and developing relationships with brokers and reinsurers and ensuring that QBE meets its obligations in respect of this important area. You will be part of a team in the UK with an offshore function based in the Philippines.

• Develop and maintain relationships with stakeholders, specifically Reinsurers, Brokers, Underwriters and Claims Teams, ensuring that high standards of service are maintained and improved upon.
• Respond to Broker and Reinsurer queries relating to premium settlements and claims recoveries.
• Liaising with Claims team to obtain loss reports for reinsurance recoveries and raising queries to assist with the accurate processing of Reinsurance recoveries.
• Support the work of the Outwards Credit Control team to ensure timely receipt of recoveries (LORs experience beneficial).
• Perform peer review for tasks completed by the Offshore and Onshore reinsurance team.
• Assist with keeping process documentation up to date.
• Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.
• Running reports to extract and analyse data in Excel and Power-BI.

About You

• Knowledge of Insurance or Reinsurance business (essential)
• Facultative Reinsurance experience (essential)
• Captive / Co-Reinsurance experience (advantageous)
• A high level of numeracy and literacy.
• Ability to prioritise work to demanding deadlines.
• Knowledge of business processes.
• Good interpersonal and communication skills.
• Organisational and analytical skills, and the ability to prioritise work.
• Experience using DCXL (advantageous)

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
• Flexible working-balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Private medical insurance– we fund fully comprehensive private medical cover for you and all the family.
• Family friendly policies– we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad.
• Sustainable investing- we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint, by investing more ingreen businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
• Cycle-to-Work– benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025:Winner: Commercial Lines Insurer of the Year,Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
• Insurance Post British Insurance Awards 2023:QBE rated as a 5-Star Employee

Skills

Analytical Thinking, Critical Thinking, Customer Service, Data Analysis, Insurance Claims Processing, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Regulatory Compliance, Reinsurance, Report Writing, Risk Management, Sound Judgment, Workload Management

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.